Mount Sinai Careers

Laboratory Supervisor

Jamaica, New York
Allied Health

Job Description

Job Summary

Under general supervision of Regional clinical Laboratory Director, Laboratory site Manager, supervises day-to-day operations of Queens Hospital Center Hematology and Central Accessioning area of the Rapid Response Laboratory in accordance with policies and procedures.  Ensures expeditious processing of laboratory specimens from various services for handling by Chemistry and Hematology sections.  Performs day-to-day quality checks, screening specimens as required and in response to negative CQI data; ensures ongoing high quality of processing results in accordance with quality assurance/CQI guidelines.  Ensures high-quality data entry of test results and data preparation for reporting requirements.  Assists in development of policies/procedures and quality assurance/CQI standards.  Provides daily supervision of technical staff. Schedules staffing and employee workload; monitors overtime.  Ensures proper daily operation of equipment; maintains equipment and/or coordinates servicing by external vendors.  Expedites orders and supplies for section.  Maintains awareness of regulatory guidelines.  Provides training or instruction to staff; trains staff on new equipment. Provides support to patients of all ages via processing of clinical specimens in accordance with quality assurance/CQI and regulatory guidelines.


Duties and Responsibilities   

1.          Under supervision of manager, supervises the Hematology section  and oversees the processing staff of Central Accessioning Area, providing 24-hour, 7-day-per-week service for various hospital clinical departments; ensures timely and efficient processing of Hematology specimens and complete and accurate morning phlebotomy request entry and M-Draw preparation; monitors workflow and  performance through use of department developed quality assurance/CQI indicators.


2.          Performs personnel management and staffing functions: schedules staff for continuous coverage; evaluates staff performance using Human Resources personnel evaluation forms; advises on hiring of staff and performs discipline in consultation with Manager; may recommend disciplinary action including discharge; trains and assigns work to staff directly or through instructions communicated to staff.  (Off-hour shifts are generally monitored by this position.)  Attends any meetings relating to union affairs or labor relations  as required; completes documentation required for supervisory role in union  environment. 


3.          Performs timekeeping duties, such as submission of weekly payroll timesheets; monitors accrued leave time of staff in order to schedule vacations, approve leaves and monitor absences.


4.          Monitors performance and maintains all systems including recordkeeping  required by regulatory agencies and hospital clinical committees.  Must respond immediately to shutdown/failure of Laboratory Information System (LIS), correcting/expediting specimen flow within acceptable time limitations.  Must review/correct employee processing errors on off-hour shifts, using  appropriate documentation/corrective measures.  Resolves all specimen problems as they arise.  Maintains constant pager contact in absence of  Manager.


5.          Maintains policy and procedure manuals for area, as required by department and in accordance with regulatory guidelines. Revises/develops routine procedures under the guidance of immediate supervisor.


6.          Performs quality assurance/CQI functions in conjunction with Laboratory Manager, such as developing quality assurance/CQI indicators for operation of accessioning area; monitors efficacy of indicators; analyzes resultant quality assurance data.


7.          Performs miscellaneous functions, such as preparing budgetary requests for area for review by immediate supervisor.  Performs all related duties as required for proper operation of area or as requested by departmental manager.

Minimum Education

Job requires knowledge of laboratory systems and the interaction of systems with clinical areas at level normal acquired through completion of minimally an Associate’s Degree in Medical Technology/ Basic Science.   A Bachelor’s degree in Medical Technology or Biology/Chemistry preferred.  ASCP/equivalent certification in relevant area is preferred.

Minimum Licensing Requirements

New York State Department of Education Clinical Laboratory Technologist license required.


Minimum Related Experience

Prior work experience of five to seven years experience as a lead or senior technologist or junior supervisor in large-scale healthcare organization or high-volume production environment to gain seasoned familiarity with fast-paced clinical operations.  Should be familiar with most major types/models of computerized clinical laboratory systems and equipment; should have experience in unionized environment.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans

for Live Chat Click Here