Under general supervision of Regional clinical
Laboratory Director, Laboratory site Manager, supervises day-to-day operations
of Queens Hospital Center Hematology and Central Accessioning area of the Rapid
Response Laboratory in accordance with policies and procedures. Ensures
expeditious processing of laboratory specimens from various services for
handling by Chemistry and Hematology sections. Performs day-to-day quality
checks, screening specimens as required and in response to negative CQI data;
ensures ongoing high quality of processing results in accordance with quality
assurance/CQI guidelines. Ensures high-quality data entry of test
results and data preparation for reporting requirements. Assists in
development of policies/procedures and quality assurance/CQI standards. Provides
daily supervision of technical staff. Schedules staffing and employee
workload; monitors overtime. Ensures proper daily operation of
equipment; maintains equipment and/or coordinates servicing by external
vendors. Expedites orders and supplies for section. Maintains
awareness of regulatory guidelines. Provides training or instruction
to staff; trains staff on new equipment. Provides support to patients of
all ages via processing of clinical specimens in accordance with quality
assurance/CQI and regulatory guidelines.
supervision of manager, supervises the Hematology section and oversees
the processing staff of Central Accessioning Area, providing 24-hour,
7-day-per-week service for various hospital clinical departments; ensures
timely and efficient processing of Hematology specimens and complete and
accurate morning phlebotomy request entry and M-Draw preparation; monitors
workflow and performance through use of department developed quality
personnel management and staffing functions: schedules staff for continuous
coverage; evaluates staff performance using Human Resources personnel
evaluation forms; advises on hiring of staff and performs discipline in
consultation with Manager; may recommend disciplinary action including
discharge; trains and assigns work to staff directly or through instructions
communicated to staff. (Off-hour shifts are generally monitored by this
position.) Attends any meetings relating to union affairs or labor
relations as required; completes documentation required for supervisory
role in union environment.
timekeeping duties, such as submission of weekly payroll timesheets; monitors
accrued leave time of staff in order to schedule vacations, approve leaves and
performance and maintains all systems including recordkeeping required
by regulatory agencies and hospital clinical committees. Must respond
immediately to shutdown/failure of Laboratory Information System (LIS),
correcting/expediting specimen flow within acceptable time limitations.
Must review/correct employee processing errors on off-hour shifts, using
appropriate documentation/corrective measures. Resolves all specimen
problems as they arise. Maintains constant pager contact in absence
policy and procedure manuals for area, as required by department and in
accordance with regulatory guidelines. Revises/develops routine procedures
under the guidance of immediate supervisor.
quality assurance/CQI functions in conjunction with Laboratory Manager, such as
developing quality assurance/CQI indicators for operation of accessioning area;
monitors efficacy of indicators; analyzes resultant quality assurance data.
miscellaneous functions, such as preparing budgetary requests for area for
review by immediate supervisor. Performs all related duties as required
for proper operation of area or as requested by departmental manager.
knowledge of laboratory systems and the interaction of systems with clinical
areas at level normal acquired through completion of minimally an Associate’s
Degree in Medical Technology/ Basic Science.
A Bachelor’s degree in Medical
Technology or Biology/Chemistry preferred.
ASCP/equivalent certification in relevant area is preferred.
Minimum Licensing Requirements
New York State
Department of Education Clinical Laboratory Technologist license required.
Minimum Related Experience
experience of five to seven years experience as a lead or senior technologist
or junior supervisor in large-scale healthcare organization or high-volume
production environment to gain seasoned familiarity with fast-paced clinical
operations. Should be familiar with most
major types/models of computerized clinical laboratory systems and equipment;
should have experience in unionized environment.
Mount Sinai Health System is an equal opportunity employer. We promote
recognition and respect for individual and cultural differences, and we work to
make our employees feel valued and appreciated, whatever their race, gender,
background, or sexual orientation.