Mount Sinai Careers


New York, New York
Professional / Managerial / Administrative

Job Description

Serves as a liaison between the patient, family, and staff.  Identifies and solves individual patient’s problems, identifies system problems and reports them to appropriate management team.  Advocates for the patient when appropriate.  Ensures the implementation of the Patients’ Bill of Rights.  Attempts to personalize and humanize the hospital experience.  Is cognizant of the philosophy, standards, objectives, and policies of the Department and the Hospital Center.  Bachelor’s Degree required, preferably in education, counseling, psychology, or a health related field.  Must have ability to communicate effectively both verbally and in writing.  Must possess the computer skills necessary to operate the programs used in the department.  Must have good analytical and problem solving skills.  Bilingual preferred.  

Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai Roosevelt, Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai. 


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 
EOE Minorities/Women/Disabled/Veterans