Mount Sinai Careers

Patient Financial Representative

Astoria, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Roles & Responsibilities:
The Patient Financial Representative is a front-end individual who interacts with customers and assists with requests, provides information, answers phones, obtains demographic data, verifies coverage and other related duties.
Duties and Responsibilities:
1. 1. Interacts with customers, provides information, responds to requests and follows up accordingly.
2. 2. Answers phones efficiently, providing timely and courteous access into the system.
3. 3. Obtains complete and accurate demographic and insurance data by interviewing the patient and entering information in appropriate systems.
4. 4. Verifies the patient’s insurance coverage and, if necessary, secure additional information from the physician or patient; evaluates the customer’s Medicaid status (if appropriate). Advises the patient of any financial liability that will be their responsibility.
High School diploma/GED
Health care exposure (including familiarity with third party insurance verification and regulations as related to inpatient/outpatient/ambulatory surgery, etc.) preferred
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 
Explore more about this opportunity and how you can help us write a new chapter in our story! 
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 
EOE Minorities/Women/Disabled/Veterans
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