Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The Physical Therapy Concierge will work alongside the health center’s Physical Therapist and Front Desk team to act as a resource to patients in navigating their health care.  The role combines the responsibilities of a traditional front desk staff with those of an elite concierge.  The Physical Therapy Concierge is responsible for greeting patients as they arrive, driving the check-in process and preparing patients for their therapy.  The Physical Therapy Concierge will also ensure all necessary authorizations and referrals for therapy are completed and the physical space is reset after each patient.  This individual will have the unique opportunity to work in an active environment, creating an upbeat atmosphere for our staff and patients.  The ideal candidate is detail-oriented, a polished communicator and collaborative team-player who enjoys delighting our patients with a positive experience.  Associate’s Degree required; Bachelor’s preferred.  Must have at least 3 years of front desk reception experience and be experienced in a concierge or high-end clinical or retail setting.

Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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