LASIK MANAGER / PHYSICIAN LIAISON - REFRACTIVE SURGERY LASER CENTER - DAY SHIFT

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 

Roles & Responsibilities:


The Manager/Liaison interacts with patients and/or their representative in a caring and professional manner and works collaboratively with the Lasik Center healthcare team in providing quality care.  The Manager/Liaison is expected to work with a high degree of competency, skill, and independence of thought and action to enhance the effective operation of the clinical area.  Duties may include, but are not limited to overseeing the daily operations of the administrative areas.  This will include patient registration, entering data into Meditech, accepting payments and making change through cash, credit, or check transactions, issuing necessary financial and clinic forms for patient’s signature, scheduling ancillary appointments, confirming and updating patient information as necessary, and answering all calls promptly, efficiently, and politely.  Will coordinate and assist with registration and reception coverage during lunch, staff absences, and other staff limited periods.  Will promote excellent customer service in regards to phone calls.  Assists and directs staff to a performance of greater than 90% service level per the desktop monitoring system.  Must be fully versed on the duties and actions of the Operating Room Coordinator and is able to function in that capacity during vacations and other absences.  Completes laser audits as required by the Laser Safety Committee.  Acts as community physician liaison to develop an ongoing dialog with both faculty and voluntary physicians.  Assists the Vice President on other daily and annual projects per the direction of the Director.  Must have excellent communication skills, be computer literate and proficient in the use of Meditech scheduling and billing modules and knowledgeable of the various medical and diagnostic procedures performed in the facility.  Must have a high school diploma or GED with some college and/or work experience including office administrative work and medical insurance practices.  Must have experience dealing with a varied patient population as well as physicians, nurses, technicians, and various clerical staff.  

 

Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
 
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans

 

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