CONCIERGE GREETER - HUDSON YARDS

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 
Roles & Responsibilities:

The Concierge Greeter will serve as the “first face” of the health center and act as a resource to patients and customers upon arriving at the health center.  The role combines the responsibilities of a traditional building doorman with those of an elite concierge.  The Concierge Greeter will be responsible for ensuring that each customer and patient has an exceptional experience, leaving them with lasting positive feelings about the health center and the services received.  In addition, this team member is responsible for the greeting and education our members as they arrive in the lobby, facilitating access to the health center and leveraging technology to communicate with and support the front desk.  The ideal candidate is a polished communicator, self-motivated team-player, comfortable working autonomously and enjoys delighting our patients with a positive experience.  Associate’s Degree and 3 years of relevant experience required.  Experience in a concierge or high-end clinical, service, or retail setting strongly preferred.  Experience in a healthcare setting a plus.  

 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
 
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans

 

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