Mount Sinai Careers
CLINICAL PROGRAM COORDINATOR (PTO) - Department of Gastroenterology
Clinical Program Coordinator (PTO) - 2224714
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The Clinical Program Coordinator is responsible for the complex, multi-factorial, multi-disciplinary care coordination and independent management of specialty patient population(s),which includes developing, evaluating and revising care pathways based on assessments conducted through engagement with the patient, family and multiple departments and disciplines. The Clinical Program Coordinator interfaces directly with MSH Departments, Administrators, Nursing, Medical and Quality leadership, and clinical staff and coordinates care for a patient population regarding the clinical, educational and operational impact of all care delivery, and outcome measures.
The Clinical Program Coordinator is responsible for program development, which includes the independent management of a program of care for a group of patients; carried out for the duration of hospitalization and includes changing practice to meet outcomes; evaluation of practice; providing just in time education and implementing corrective action plans. The Clinical Program Coordinator is expected to flex their work schedule to manage the above.
Duties and Responsibilities:
- Clinical Leadership
- Coordinates complex, multi-factorial clinical care within a designated specialty, in conjunction with Nursing, Social Work, Care Management and Other Related Disciplines Medical and Quality Leadership, Coordinates care across multiple departments and services within the context of the specialty program including the clinical plan of care, quality assessment and improvement processes
- Using independent decision-making, the Clinical Program Coordinator establishes and implements short and long term goals, objectives, policies and operating procedures to ensure a high level of performance in nursing care delivery to the specialty patient population
- Organizes and leads in the execution of around the clock patient care coordination, as appropriate to program objectives and areas of clinical expertise
- Provides consultation and education to members of the interdisciplinary team specific to the clinical specialty service, relative to the coordination of care for the specialty patient populations
- Promotes an interdisciplinary approach in patient care delivery
- Serves as a resource for patients and their families
- Acts as a patient advocate utilizing the Patient Bill of Rights
- Participates in promoting and maintaining a safe and therapeutic environment
- Develops, implements and independently manages a program of care for a group of patients which is carried out for the duration of hospitalization and includes changing practice to meet outcomes; evaluation of practice; providing just in time education and implementing corrective action plans
- Flexes work schedule to manage the above
- Serves as a resource to leadership and staff in the development and implementation of nursing standards consistent with the established model of care
- Maintains leadership competency by participation in continuing education, professional organizations and other related activities
- Supports academic affiliations for purposes of providing clinically enriching experiences for students of nursing, social work, care management, and other related clinical disciplines
- Works collaboratively with clinical leadership and supportive resources to ensure that patients have access to comprehensive interdisciplinary patient and family educational programs throughout their care trajectory
- Professional Practice
- Supports the mission, philosophy, goals and objectives of the Department of Nursing or Related Disciplines and The Mount Sinai Hospital
- Maintains clinical competencies, supports relationship centered care, the professional practice model, and in nursing discipline the modified primary nursing, and is responsible and accountable for his/her own nursing practice
- Advocates the highest standards of nursing or specific disciplines practice
- Approaches patients, families and other members of the health care team in a professional, respectful manner
- Serves as a clinical role model and resource to the nursing, social work, care management or related disciplines staff
- Serves as a professional resource to other members of the health care team
- Demonstrates professional involvement by:
- Attending and participating in workshops, seminars, and courses as presenter or author
- Keeping abreast of current literature and trends in practice
- Participating in related professional organizations
- Considers ethical issues in professional nursing practice
- Treats co-workers, patients and families with dignity and respect
- Is open and responsive to the diverse backgrounds and experience of other people, and promotes and environment that is sensitive to cultural diversity
- Maintains attendance and punctuality record in accordance with departmental standards
- Adheres to dress code in accordance with departmental policy
- Administrative Practice
- Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations
- Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits
- Participates in the development and implementation of continuous quality improvement programs to support the professional practice model and care delivery systems
- Participates in quality management activities including identifying and communicating issues of performance improvement and risk in a timely manner, using chain of command
- Leads and participates in committee activities
Education and Experience Requirements:
- Master’s degree in health related field is required
- Certification in specialty field is preferred
- 3 years’ experience in specialty clinical field
Licensing and Certification Requirements:
- Current NYS nurse licensure
Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!
Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.