Mount Sinai Careers

Administrative Secretary II, Department of Psychiatry

New York, New York
Professional / Managerial / Administrative

Job Description

The Mount Sinai Health System

Do you have what it takes to wear the badge?


The Mount Sinai Health System’s commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.


Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

What You’ll Do:

The clinical coordinator will support the day-to-day clinical-administrative activities of the office. The clinical coordinator will be responsible for obtaining initial information on new patients, scheduling, and administrative coordination of clinical activities, including billing. The clinical coordinator takes direction from the faculty of the Pediatric Mood and Anxiety Disorders, and Obsessive-Compulsive and Related Disorders Programs.

Duties and Responsibilities
  • Reception (greeting patients, orienting them to the office amenities, etc.)
  • Attend the phone and direct incoming calls appropriately
  • Schedule visits and maintain schedules for patients
  • Bill and collect clinical patient revenue for four clinicians
  • Intake assessment of new clinical patients, which includes description of programs, referring potential research participants as appropriate, obtaining demographic and billing information, and sending out intake packets
  • Overall office management, including oversight of office supplies
  • Ensure that psychiatric rating scales are completed accurately and score the assessments
  • Facilitate referrals to other clinicians and obtain medical records from other physicians and institutions
  • Assist with patient letters for insurance reimbursement, educational planning, etc.
  • Collect data including parent, teacher, and clinician forms
What You’ll Bring:
  • Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus two years of related experience
  • 2 years healthcare administration experience required
  • Strong customer service and teamwork abilities
  • An understanding of a broad range of psychopathologies
  • An ability to maintain confidentiality

Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!

Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans