Mount Sinai Careers

Care Coordinator – Oncology

New York, New York
Allied Health

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Department of Social Services (MSH) -  Req Number: 2248762

Job Title: Care Coordinator – Oncology

Roles & Responsibilities:

The care coordinator in this new position will be responsible for orienting oncology patients to the Ruttenberg Treatment Center and for providing guidance as they navigate Mt. Sinai Hospital. A successful care coordinator will build working relationships, solve problems, and connect patients with onsite and community resources. 

They will work in collaboration to assist and support patients and their families at multiple points of care. The care coordinator will develop effective relationships with patients and their caregivers as well as the medical team to promote interdisciplinary communication, continuity of care and adherence to patients’ care plans. They will monitor appointments and patient goals, provide a central point of contact and escalate concerns appropriately. In addition to direct intervention, they will be responsible for tracking patient encounters, utilizing electronic health record data, and linking patients to internal and community resources. One of the primary functions of the care coordinator is to improve health outcomes by facilitating the completion of the distress screening tool which enables the clinical team to reach high-need patients. A strong candidate must have strong interpersonal skills and demonstrate an interest in both individual case coordination and program development/management. 

The care coordinator position is an exciting opportunity to provide advocacy and direct service and be involved in the expansion of patient navigation throughout the cancer center. The role is dynamic; the care coordinator in this position will be a part of the interdisciplinary team that promotes optimal patient care at Mount Sinai.


Bachelor’s degree.
Ability to learn hospital scheduling system, electronic health record program, and other applications used for care coordination.
Proficiency in Microsoft (Office, Word, Excel, Outlook).
Spanish speaking preferred.
Experience in healthcare or related field is preferred.
Program development experience preferred.
Excellent oral and written communication skills and ability to foster a supportive environment for patients.
Performs other duties as required.

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans