Mount Sinai Careers

Desktop Support Specialist I

New York, New York
Information Technology


Job Description

Mount Sinai Health System Careers

Do you have what it takes to wear the badge?

 

The Mount Sinai Health System’s commitment to excellence extends beyond delivering world-class health care. Innovation and investment in information technology is critical to the ongoing success of our organization. Our IT professionals are vital to improving patient outcomes by standardizing clinical and business IT processes and supporting award-winning applications. Our IT professionals also take full advantage of robust training and development programs to stay on the leading edge of technology, which is shaping the transformation of the health care system.

 

Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

 
What You’ll Do:

The Desktop Support Specialist I, Nighttime weekdays 5pm-1am, evaluates business problems identifies and specifies the applications and/or systems requirements, evaluates vendor packages in relation to needs and implements required software and hardware.

Duties and Responsibilities:
1. Consults with business area management and staff on usage of end user computing systems and network-based PC/workstation software and hardware, systems security, recovery and back-up procedures, including troubleshooting, repairs, network configurations, installations and upgrades.
2. Manage, support, and troubleshoot network printers, scanners, mobile devices, etc.
3. Move, add and change workstations throughout Mount Sinai locations and off campus.
4. Provide support for Mount Sinai users at remote sites outside the campus which might require local travel.

What You’ll Bring:

Education:
Bachelor degree in Computer Science or a related discipline.

Experience:
Two years experience in programming and analysis and in end user computing and network-based PC/workstation applications, or an equivalent combination of education and work experience.

Requires a broad knowledge of end user computing and network-based PC/workstation systems and hardware, client functions and applications, good consultative and communication skills, analytical ability, decisiveness, strong judgment, and the ability to work effectively with client and other IT management and staff.
 

Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!

 

Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

 

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

 

The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.

 

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans