Mount Sinai Careers

Physician Access Service Coordinator (Mount Sinai Hospital) FullTime Nights

New York, New York
Professional / Managerial / Administrative

Job Description

The Mount Sinai Health System


Do you have what it takes to wear the badge?


The Mount Sinai Health System’s commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.


Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

Job Summary:

This position coordinates and facilitates the provision of hospital services of affiliated practices and institutions and serves as a liaison between the referring physician, patient, and Mount Sinai Health System departments. The Physician Access Coordinator will be working at Mount Sinai’s corporate office near Grand Central. The coordinator will work with a dynamic group of clinicians and coordinators to help patients gain access to healthcare across the entire health system.

Principal and Duties and Responsibilities

1. Serves as the point of contact for physician referrals and obtains necessary information to initiate the patient’s referral into Mount Sinai Health System. 
2. Responsible for the complete and accurate registration of all patients in an expeditious and positive manner. 
3. Promptly answers and screens inquiries with strict adherence to confidentially agreements, policies and procedures
4. Coordinates the referral to the appropriate Mount Sinai Health System Provider, sets up necessary appointments and communicates with patient and authorized family members. 
5. Assists patients and families in all aspects from the point of referral to follow up after discharge in navigating Mount Sinai Health System. 
6. Advocates for patients, families, and referring physicians to promote overall satisfaction with accessing and utilizing Mount Sinai Health System. 
7. Provides support for specific population needs as required by the program or department.
8. Assists the Patient Transfer Service staff with coordinating hospital transfers as needed.
9. Documents all patient encounters and enters all data into referral tracking system. 
10.Analyze data and generate routine reports.
11. Perform other administrative duties as assigned by Manager and Director. 

Bachelor’s Degree or equivalent experience

3+ years of experience in a hospital or large medical practice environment 
Excellent communication and customer service skills required
Knowledge of medical terminology, patient registration and insurance verification policies
Able to work well under pressure and muli-task


Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!



Who We Are:


Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai Roosevelt, Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.


EOE Minorities/Women/Disabled/Veterans