Mount Sinai Careers

CARE COORDINATOR - Department of Environmental Medicine and Public Health

New York, New York
Allied Health

Job Description

The Mount Sinai Health System


Care Coordinator - 2272460


Do you have what it takes to wear the badge?


Our multidisciplinary approach to patient care defines us as an organization. Contributing to our world-renowned reputation is the dedication of allied health professionals. Working collaboratively with nurses and physicians, our allied health providers are valued partners providing diagnostic and therapeutic extensions of care on a daily basis. Mount Sinai’s allied health team members work side-by-side with global leaders in health care to create a patient-focused network of services that support healing in our local communities and around the globe.


Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

What You’ll Do:  

The Care Coordinator is responsible for coordinating care and guidance to at-risk patients from diagnosis to survivorship. Uses evidence based research to formulate the plan of care and ensure that patients at risk are following their protocols. Documents outcomes and maintains database of patient QI initiatives and outcomes. Coordinates the appropriate resources and consult services to provide continuity of care and appropriate follow up plan of care. Communicates with all members of the healthcare team. Initiates appropriate patient teaching based on needs. Supports the patient in decision making, may assist in coordination of end of life care if necessary.


Duties and Responsibilities:

  • Provides guidance for patients from diagnosis to survivorship. Patients at risk are referred to the Care Coordinator to ensure that patient receives comprehensive and quality care with appropriate follow up
  • Initiates and documents patient interventions and referrals for data analysis. Uses evidence based research to assist in care plan and to provide external parties with information regarding patient data
  • May coordinate and assist patients to overcome any obstacles that may inhibit their care plan such as child care and transportation
  • Document all initiatives with patients in database so can quantify for both QI initiatives and internal documentation support
  • May work with Patient Navigators to ensure that benchmarks are met and reporting is completed in a thorough and timely fashion
  • May supervise a team of Patient Navigators via chart review, face-to-face case discussions and performance reviews
  • May work closely with MSH Security and New York City Police in any emergency situation where patient is not communicating or attending their treatment sessions
  • Initiates and documents patient teaching based on assessment of needs
  • Partners with families and patient care team and community resources to provide well coordinated timely compassionate, exemplary, interdisciplinary care
  • Initiates and performs ongoing review of policies related to services provided. Troubleshoots and updates as necessary Serves as resource for community based education, screening, symposiums, educational sessions, lectures, staff training, etc.
  • Performs other duties as necessary

 What You’ll Bring:


Education and Experience:

  • Bachelor's degree in either Nursing, social work or other professional degree.
  • 1-3 years relevant experience in patient navigation preferred. Population specific experience very important
  • Excellent verbal and written communication skills to communicate effectively with patients, staff, visitors and vendors
  • Ability to speak Spanish desirable
  • Comfortable working with an urban and HIV+ population

Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!

Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans