Mount Sinai has one of the top cancer programs in the United States, according to the U.S. News & World Report Best Hospitals survey. We are a National Cancer Institute (NCI)-Designated Cancer Center.
The Administrative Director is responsible for overseeing an outpatient multidisciplinary cancer center and therapeutic infusion program with over 120,000 visits annually and a budget exceeding 250 million. Responsibilities include administrative, financial, operational and strategic direction for the Ruttenberg Treatment Center (Oncology) and Therapeutic Infusion Center. The Administrative Director works closely with providers, oncology, nursing, and administrative leadership to standardize and enhance care delivery to oncology patients.
Duties and Responsibilities
1. Responsible for implementing the directives of senior leadership in the management of clinical and business aspects of strategic planning, clinical staffing space and resource allocation, educational and other regulatory activities.
2. Establishes, communicates and maintains effective internal procedures to manage the department’s clinical workflow in accordance with prescribed policies, procedures, and regulations.
3. Maintains compliance with all regulatory bodies. Ensures all staff are current on changes in regulatory requirements.
4. Responsible for the creation, maintenance and periodic review of all policies and procedures related to clinical and business operations and their implementation.
5. Monitors and implements action plans to maintain or improves patient satisfaction scores to achieve standard benchmarks for service.
6. May manage and coordinate comprehensive, multi-disciplinary care to patients throughout the continuum of care within each program.
7. Assists other department leadership in promoting, ensuring and providing training in compliance with Professional Practice Standards, professional service regulations, health and safety rules, patient confidentially rules, and conflict of interest rules.
8. Serves as a risk management liaison on clinical issues. Advises and implements practice management changes based upon risk management exposure and incidents.
9. Supports and implements all performance improvements initiatives. Determines QA activities for each program.
10. Collaborates with the medical leadership and/or designee to identify funding needs for growth, compliance and development opportunities for current and new clinical programs.
11. Direct responsibility for hiring, appraising performance, disciplinary actions and termination of staff not meeting performance standards of The Mount Sinai Hospital, Mount Sinai Medical Center and the Mount Sinai School of Medicine.
12. Mediates and resolves personnel disputes and performance or behavioral problems. Appropriately discloses and seeks advice.
13. Develops, maintains and reports the personnel records and databases for department in accordance with the policies and procedures of The Mount Sinai Hospital, Mount Sinai Medical Center and the Mount Sinai School of Medicine.
14. Maintains compliance with all CMS, HIPAA, institutional and federal guidelines.
15. Develops and assists with the creation of new clinical programs both on site and off-site.
16. Develops effective marketing strategies in order to increase market share.
17. Promotes innovative approaches in creating and facilitating processes that support and ensure the success of the clinical and academic missions.
18. Performs other related duties
- Master’s degree required in Health Policy, Health Administration, Business Administration, Finance or related field.
- 10 years progressive leadership health care experience.
- Formulates and recommends annual operating and capital budget and staffing levels to senior management and Finance. Works with department heads on identifying their capital budget requirements.
General Skills and Competencies
- Documented success in all aspects of clinical program management
- Demonstrated leadership in strategic planning, health policy, managing resources, human resources, budgeting, and account management
- Operational understanding of complex academic and complex healthcare organizations with the ability to function within a matrixed reporting environment
- Demonstrated evidence of strong interpersonal and communications skills, collegial teamwork in accomplishing organizations academic, clinical, fiscal and operational goals and activities
- Ability to conceptualize and articulate plans and expectations, internally and externally to diverse audiences