Mount Sinai Careers

PROGRAM OPERATIONS MANAGER- Center for Excellence in Youth Education (CEYE)

New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 Overview: Center for Excellence in Youth Education (CEYE) works with a cross section of public high schools, colleges, and other youth organizations to implement academic year and summer internship and educational programs in science, medicine, nursing, and allied health fields. The CEYE is a unit of the Office for Diversity and Inclusion (ODI) in the Mount Sinai Health System and is based at the Icahn School of Medicine at Mount Sinai.


The CEYE Program Operations Manager will be responsible for working with program partners, participants, staff members, budgets, and procedures to ensure the implementation and success of all CEYE programs.  The CEYE Program Operations Manager will report directly to the CEYE Program Director. The CEYE unit reports directly to the Chief Program Officer of the Mount Sinai Health System Office for Diversity and Inclusion.

Specific Roles and Responsibilities:
  • Manage day-to-day programmatic operations of CEYE program portfolio including coordination of activities, tasks, and deliverables
  • Serve as a thought partner to the CEYE Program Director and in analytical decision making on the activities and deliverables of the CEYE program portfolio.
  • Perform fiscal management duties including budget preparation, reconciliation, and reporting for grants and contracts.  Be knowledgeable of the institution’s central finance system, policies and procedures to properly process financial transactions associated with CEYE programming.
  • Compile and package financial and programmatic data and related information for operational review and funder (state, federal, philanthropic) reporting purposes.
  • Manage and maintain relationships with partner public/charter/private schools including teachers, guidance counselors, contractors, and other related partners. 
  • Provide administrative support to the CEYE Advisory Council.
  • Manage and supervise CEYE program assistant, teaching assistants and interns.
  • Contribute to scholarly products related to education pipeline programming activities in CMCA and CEYE.
  • Willingness to be trained in Intensive Academic Counseling, which is utilized in supporting students (formal supervision and training will be provided).
  • Attend occasional student and staff conferences and meetings which may include local and regional travel.
  • Support the CEYE Program Director in recruiting and retaining research and clinical faculty mentors; onboarding and matching students into internship placements; and manage and maintain relationships with research and clinical placement sites and mentors across the Mount Sinai Health System to support CEYE programming.
  • Assist with science enrichment and interactive activities which may include anatomical dissections.
  • Perform other administrative duties including: triage phone calls; maintain student files; prepare and send out school-related correspondence, report cards, flyers, and application packets.

Required Qualifications

  • Bachelor's Degree at minimum
  • 5 years relevant work experience
  • Strong computer literacy & experience working with Google Drive and other communication systems (Slack, Google Voice, Polls Everywhere)
  • Must be proficient in Microsoft office suite
  • Project management experience, alongside an ability to anticipate, prioritize, and manage multiple tasks with strong organizational skills
  • Experience in program planning, and program evaluation
  • Excellent communication skills, both verbal and written
  • Proficiency in grant report writing and basic descriptive statistical analysis
Preferred Qualifications
  • Masters preferred
  • Preferred work experience in nonprofit with an education or youth development focus
  • Experience working with complex operations, analytical decision-making, workflows, and systems; as well as designing and implementing new processes
  • Consistently maintains a positive attitude and builds strong working relationships
  • Demonstrated ability to work both independently and collaboratively
  • Demonstrated respect for diversity and multicultural sensitivity
  • Competence in computer applications related to qualitative and quantitative data analysis
  • Personal qualities of warmth, enthusiasm, dependability, responsiveness, initiative, flexibility, knowledge, and credibility
  • Bilingual in oral and written Spanish

Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans

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