Mount Sinai Careers

Epic Client Systems Analyst II - Ambulatory

New York, New York
Information Technology

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Epic Ambulatory - Req #2288904

Epic Client Systems Analyst II

Roles & Responsibilities:
Working independently, the Epic Client Systems Analyst (ECSA) II is responsible for installing and configuring the Epic client software. The ECSA II has proficiency with networking and Windows server operating systems.

Day to day responsiblities:
1. Installs and configures the EPIC client software.
2. Performs work on new project installations, EPIC software release upgrades      and/or system performance management projects.
3. Monitors, troubleshoots and triages device issues, and oversees the                    installation of client installs via Admin Install point.
4. Ensures that all workstations and printers deployed to support clinics live on        EPIC are functioning correctly, resulting in a positive end user experience            after each “go live.”
5. Troubleshoots and resolves Windows file, print and web servers services            issues
6. Determines workstation upgrade needs and initial workstation configuration        requirements
7. Works independently with minimal or no supervision and appropriately                manages priorities and tasks
8. Troubleshoots and resolves EPIC technical issues and ensures devices are        deployed in a seamless fashion and client expectations are met.
9. Performs other ECSA related duties


Education: Bachelor’s degree or equivalent experience

  • Proven ability to work on a variety of projects
  • Successfully achieves certification in Epic Client Systems Manager
  • Current with Epic New Version Training (NVT) certification
  • Current Microsoft (MCSE) Certification
  • Citrix Certification 
  • Demonstrates proficiency with IIS, FTP / SFTP, TCPIP, Manage file and print servers
  • Demonstrates proficiency with Windows servers and OS platforms
  • Knowledge of client server architecture
  • Knowledge of UNIX
  • Three to five years’ experience in a similar/related position
  • Prior experience working in a health care environment
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans