Mount Sinai Careers
Director of Clinical and Operational Analytics-Corporate
Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Director of Clinical and Operational Analytics
The Director of Clinical and Operational Analytics is a highly visible, energetic, transformational leader responsible for planning, implementing and overseeing a clinical data management program across the Mount Sinai Health System. The Director demonstrates strategic thinking in planning, implementing and evaluating clinical data management programs tied to future growth of Mount Sinai Health System and to its Clinical Centers of Excellence. The Director interfaces with senior leadership councils and executive leadership teams at member hospitals, as well as other appropriate departments to provide expert consultation regarding clinical operations and quality assurance programs.
A comprehensive clinical data management program support model assigns roles and responsibilities across clinical data registries and cohort databases and ensures data is useful and usable for clinical departments to manage a QAPI program. Clinical departments make this data actionable by putting in place feedback loops, incentives, evidence-based protocols, and PDSA cycles. The clinical data management program also supports episode-based care models, Mount Sinai Health Partners commercialization efforts, and active monitoring and measurement of inpatient clinical pathways. As a strong partner to clinical departments and corporate operations, the Director of Clinical and Operational Analytics will focus on analytical delivery strategies that measure and monitor patient-centered care, cohort-based outcomes, and quality metrics.
The Clinical and Operational Analytics team is currently 35 professional
staff. There are 4 units within Clinical and Operational Analytics: Registry
Operations, Clinical Data Management, Database Engineering, and Clinical
Analytics. Patient registries and observational databases become data
foundation that is utilized for purposes of monitoring care processes, quality
measurement, and outcomes assessment. Registry Operations Teams are comprised
of RN Coordinators, Data Registry Managers, and Quality Analysts. The Clinical
Data Management Team is responsible for database operations, data quality
assurance, stewardship of clinical data dictionaries, and end-to-end clinical
data management. Database Engineering Team is responsible for database staging,
patient-centered data warehousing platforms, and constructing cohort-based data
marts. The Clinical Analytics team develops statistical reports, cohort
analysis, risk-adjustment models, and outcomes assessment. The current focus
and subject-matter expertise within these teams is across clinical domains of
cardiology, cardiac surgery, pediatrics, orthopedic surgery, cancer and
surgical oncology, sepsis, inpatient clinical pathways, and patient reported
Roles and Responsibilities:
- Strategic Planning
- Initiates and develops the project implementation plans and procedures for areas of the business where there is need, including content and infrastructure.
- Partners in the identification and development of new business initiatives and opportunities consistent with the mission and strategic direction of the Health System under the direction of Leadership.
- Establishes and measures organizational performance against goals and objectives. Ensures results are defined and measurable and are focused on growth, improving outcomes, clinical effectiveness and patient safety.
- Leads daily operations, interprets changes in the marketplace, generates ideas, and participates in initiatives that increase our market advantage.
- Define aim, objective, metrics, and process measures to implement management controls and reporting procedures to ensure that the department has up to date situational awareness of all core issues and operating data pertinent to sound decision making.
- Financial Management
- Reviews and prioritizes financial expenditures by assessing profitability, alignment with business objectives and budget parameters.
- Assist in the development of the budget for the department; assist the company with expense budget and cost forecasting.
- Operational Performance
- Responsible for the coordination of the Clinical Operations Office consistent with the programs developed that optimize best practices of patient care.
- Monitors and evaluates the impact of industry trends on the area’s current business performance and competitive outlook.
- Analyzes competitors’ services and prices, synthesizes information, and develops a cohesive, integrated marketing strategy and action plan.
- Ensures active communication with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs.
- Ensure that staff is properly allocated with appropriate resources in order to achieve project deliverables and expectations of clients, while maintaining appropriate revenue goals and margins.
- HR Development
- Mentors developing Operational Leaders on performance Improvement techniques including assisting with strategic planning of initiatives focused on Health System priorities.
- Partners with the Sr. Director as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting.
- Analyzes business needs and ensures that functional and technical requirements are documented.
- Develops POCs, Project Charters, Project and Business Plans.
- Prepares routine project status reports.
- Provide regular project status information to team members, including attending required meetings and following-up on action items.
- Establishes and maintains working relationships with the organization in order to obtain information and content from providers for health system selections.
- Support short and long term operational business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes.
- Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.
- Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.
- Ability to coordinate or manage multiple projects across the Health System.
- Master’s Degree in Business, Health Administration or Healthcare, required.
- Minimum 5 years of experience in health care administration, data analytics, clinical data management, performance improvement, and/or related healthcare delivery; managing resources and leading successful teams.
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.