Mount Sinai Careers

Template Optimization Manager - Faculty Practice Associates (FPA) Operations

New York, New York
Information Technology

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


Roles & Responsibilities:

The Template Optimization Manager provides planning and analytical support for improvement initiatives utilizing a wide range of improvement tools and methodologies that advance the Mount Sinai Health System.

The Template Optimization Manager will be reporting to Associate Director within Mount Sinai Doctors Faculty Practice.  The Template Optimization Manager plans, analyzes and executes improvement initiatives and evaluates the impact of improvement efforts in order to achieve the health system’s mission and vision. The Template Optimization Manager also acts as a lead for junior colleagues within the department

  • Conducts data driven analysis and cross sectional template review of Epic, eIDX, IDX or Cerner schedules and templates and provides data driven recommendations on potential scheduling optimization strategies
  •  Identifies appropriate methods and scope for organizational studies and evaluations to support improvement in departmental  templates and productivity
  • Executes complex data analysis to support leadership decision making in a variety of subject matter areas,  including: process measures and performance metrics, scheduling, resource utilization, labor and productivity, quality measures, patient satisfaction measures, & demographic data
  • Collaborates with team members and stakeholders to develop and test hypotheses related to scope of analysis
  • Utilizes project management skills to support initiatives as directed.  Can work independently or as part of a team.  Responsibilities include but are not limited to: monitoring timelines, meeting preparation (PowerPoint presentations) and facilitation, report-out presentation preparation
  • Documents and presents findings to all levels of staff and leadership through initiative updates, final report outs, and various status communications
  • Supports workgroups and project meetings with guidance from the team, developing trusting working relationships with all partners
  • Facilitates workgroups and ad-hoc meetings in demonstrated expertise areas with guidance and support from project lead
  • Support and teach junior colleagues on project-specific tasks. Develop relationships with all staff. Interact with sponsors on specific areas of expertise
  • Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
  • Actively participates in and contributes to departmental improvement initiatives
  • Performs other duties as required


  • Bachelor’s degree in Business Administration or related field required, or combination of equivalent education or experience
  • Minimum of 2-4 years of combined professional experience relevant to healthcare operations, data analysis, strategic planning and process improvement
  • Experience/working knowledge of EPIC EMR Scheduling (Cadence & Prelude, Cerner scheduling, eIDX or IDX systems
  • Strong organizational skills to manage multiple projects, issues, and priorities effectively and simultaneously with attention to detail.

Strength Through Diversity


The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.


We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans