Mount Sinai Careers
Revenue Cycle Director, Neurosurgery
Ground breaking science. Advancing medicine. Healing made personal.
The Revenue Cycle Director is responsible for directing and coordinating the overall functions of the Business Office to ensure maximization of cash flow while improving patient, physician and other customer relations.
- Plans and directs registration, patient insurance, billing and collections and data processing to ensure accurate patient billing and efficient account collection
- Manages the Business Office within the established budget including annual planning. Develops monthly status reports
- Develops, implements and administers annual capital budget; initiates corrective action to significant variances
- Plans and prepares monthly revenue reports for review and use by Administrator, senior leadership and faculty
- Provides ad-hoc reports on associated revenue metrics (i.e. RVU, Payor Mix, CPT volume, etc) as requested by Chairman, Division Chiefs, Faculty and Administrator
- Establishes and maintains a working relationship with all third party vendors assigned to the billing office. Oversees all collection efforts, account management and related patient to vendor relationships
- Manages Physician credentialing process with managed care and government payors. Interfaces with the IPA, Medical Staffing and faculty to ensure credentialing is completed in a timely manner
- Develops, supervises and maintains daily cash processing workflows and associate reconciliations. Ensure all monies received to general ledgers match the posted receipts in IDX
- Reviews current status of patient accounts to identify and resolves billing and processing problems in a timely manner
- Directly supervises accounts receivable collection team. Monitors progress of team on a daily basis and re-directs follow up efforts as appropriate
- Establishes and implements methodologies for the collection of delinquent accounts ensuring third-party payors are contacted
- Establishes and recommends credit and collection policies, and makes recommendations for improvement
- Solves difficult payment and associated business office problems. Audits problem accounts
- Maintains contacts with medical records and other departments to obtain and analyze additional patient information to document and process billings
- Develops and implements new procedures to improve the quality and quantity of work processed. Ensure policies are communicated and administered consistently
- Develops and oversees business systems and works with information technology to ensure timely and accurate implementation
- Supervises, trains, orients and evaluates performance of assigned personnel. Recommends merit increases, promotions, disciplinary actions
- Monitors daily operating activity of department and makes necessary adjustments in work assignments
- Initiates and answers pertinent correspondence. Maintains required records and files
- Maintains knowledge of and complies with established policies and procedures including government, insurance and third-party payor regulations
- Attends administrative meetings and participates in committees as requested. Conducts special projects and studies as directed
- Participates in professional development activities and maintains professional affiliations
- Maintains confidentiality as regards patient account status
- Other relevant duties as assigned
- Education: Bachelor’s degree in business administration or related field; Masters degree preferred
- Experience: 7+ years directly related and progressive health care revenue cycle experience will be considered in lieu of a degree. With degree, minimum 5 years medical business office experience, with 2 years as a department manager in billing, accounting or information systems
- Patient billing management software
- Exceptional attention to detail and accuracy
- Knowledge of ICD and CPT guidelines
- Excellent written and oral communication skills
- Ability to shift priorities; superior problem-solving capabilities
- Persuasive, encouraging, and able to motivate others
- Ability to effectively prioritize and execute tasks in a high-pressure environment
The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.