Mount Sinai Careers

Social Worker – Emergency Department

New York, New York
Allied Health

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Department of Social Work (MSH) - Req Number: 2354436

Job Title:  Social Worker – Emergency Department



Roles & Responsibilities:

This position is for one of four social workers in our 27-bed Observation Unit/Rapid Evaluation and Treatment Unit (RETU) which is adjacent to the Emergency Department (ED). RETU is an institutional initiative designed to allow Emergency Physicians to observe and treat selected patients over an extended period of time. The purpose of this unit is to reduce current ED room cycle times to free up access to incoming ED patients and to prevent short term admissions from tying up acute care inpatient beds by providing rapid active evaluation of defined subsets of patients.

RETU patients will be those who present to ED with complaints and diagnoses which have the potential to be evaluated and dispositioned with a high likelihood of discharge within a 24-hour period or those who are waiting definitive diagnostic testing which is expected to take several hours and will determine the patient disposition.

The social worker in this position will facilitate the discharge of patients from RETU. Responsibilities include psychosocial assessments; a full range of psychosocial interventions for patients/families, transitional care; and, when appropriate, follow-up phone calls; and post-discharge intervention as well as referral-only coverage of adult ambulatory patients on the main campus. Services will include counseling; crisis intervention, assistance with concrete services (e.g., pharmacy, home care, transportation, entitlements, referral for community services), placement of patients in facilities and close collaboration with the adult ED social workers, social workers in outpatient settings and Care Coordination programs to whom RETU patients may be referred for follow-up. Assessments will also be conducted on admitted patients who are waiting for in-patient beds.

This social worker will also be crossed-trained to cover in the ED. When covering in the ED, this social worker will be part of TracED (Transitions of Care in the Emergency Department) that includes clinical interventions, teamwork, committee meetings, participation and coverage beyond the assignment. TracED is a novel interdisciplinary care delivery model that targets high risk adult patients with an integrated set of services and innovations implemented in the ED. The social workers in these positions conduct comprehensive psychosocial assessments and a full range of psychosocial interventions for patients/families, transitional care, follow-up phone calls and post discharge intervention. The social workers are also expected to identify patterns of need, develop and implement programs and use and monitor quality improvement methods and metrics to assess the impact of the effectiveness of TracED and the RETU.

This full-time position requires THREE 12.5-hour days weekly for three weeks/month and FOUR 12.5 hour days one week/month. The schedule will include weekend days on a rotating schedule. The hours are 8 AM – 8:30 PM. Schedules are subject to change based on RETU patient flow.


New York State LMSW.
Strong interest in being part of innovative initiatives to improve the quality of care for patients who present in RETU.
Excellent clinical skills, with exceptional skills in rapid psychosocial assessment and focused short-term treatment.
Ability to prioritize effectively multiple, simultaneous requests for service and respond effectively to the urgent needs of a diverse patient population.
Strong interdisciplinary/collaborative skills and organizational skills
Exceptional skills in engaging patients and families and expertise in coordinating resources within the hospital and community networks for effective management of patient care.

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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