Mount Sinai Careers
PATIENT NAVIGATOR- Bilingual Spanish-JACK MARTIN CLINIC
Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
We are currently seeking a bilingual Patient Navigator within the Institute for Advanced Medicine’s Care Coordination Program at Mount Sinai Hospital. The Patient Navigator oversees a caseload of HIV positive patients who require medication and primary care adherence support, and acts as the primary liaison between the patient and the clinical team, reporting to the Care Coordinator and Program Manager. The Patient Navigator is responsible for providing routine health promotion and implementing the comprehensive care plan for each patient, as determined by the program guidelines and the medical team. The Patient Navigator ensures that the patient is optimally connected to prevention and treatment services, and also ensures that the patient adheres to the established plan of care.
We are looking for an energetic, empathic candidate with excellent communication and people skills, attention to detail and great follow-through, an interest in health care (particularly HIV) and desire to work with minority and disenfranchised populations.
Duties and Responsibilities:
1. Carries out tasks to execute the medical and support service plans including guiding patients to appointments, and accompanying them when necessary.
2. Ensures that medication adherence issues are addressed.
3. Provides education and coaching for specific population needs as required by the program or department.
4. Acts as the primary liaison with medical providers to ensure patient adherence. Caseload may be as many as 25 patient-clients.
5. Delivers monthly or weekly health education encounters, largely at the clients’ home or in the community, and directly observed therapy where indicated.
6. Performs reassessment.
7. Coordinates logistics for plan adherence such as appointment reminders, arranging transportation, making childcare arrangements.
8. Documents all patient encounters as required on forms and in the electronic medical record, and enters all data into web-based system for grant reporting.
9. Performs other tasks as required.
• Bachelor’s degree preferred or High School Degree and relevant work experience
• 2 years minimum experience, 3-5 preferred
• Knowledge of HIV or population-specific experience preferred
• Intermediate proficiency with MS Word (Word, Excel, PowerPoint), Internet, Outlook, Web-Based Data Systems, Telephone systems
• Excellent written and oral communication skills
• Attention to detail and timely, accurate work
• Generous salary and benefits package
• Comfortable and interested in working as part of a team with an urban, minority, HIV+ population around issues of health care access and adherence
*This is a fully grant-funded position
Remarks or Special Instructions
Bilingual English-Spanish strongly preferred
- Bachelors degree preferred or High School Degree and relevant work experience
- 2 years minimum experience, 3-5 preferred