Mount Sinai Careers

Administrative Assistant II, The Division of Hematology and Medical Oncology

New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The Administrative Assistant II will be required to manage clinical, administrative and academic activities relating to the physicians within the Division of Hematology/Medical Oncology.  Duties will include meeting coordination and calendar management, answering phones, coordinating patient appointments, and other day-to-day operations as required.   He/she will also serve as administrative liaison with others related to purchasing, facilities and operations.


Duties and Responsibilities:

  • Schedule MD office visits, treatment visits and procedures for patients in all computer systems or as necessary, not limiting to Cerner, EPIC and Eagle thoroughly, accurately and timely.
  • Obtain authorizations and/or referrals for physician office visits, outpatient procedures,  inpatient admissions and diagnostic tests prior to services rendered.
  • Obtain patient records, new and establish patients from referring physicians, outside facilities etc.
  • Assist in the completion and gathering of clinical information for disability and insurance related issues and forms.
  • Make travel arrangements and accommodations for physicians to include air, train and hotel reservations. Prepares travel reimbursements and expense reports.
  • Checks materials submitted for supervisor's attention to ensure all relevant data, 
    authorizations and pertinent information are included.
  • Serves as a liaison with other departments or external parties as necessary to 
    accomplish objectives and or complete projects or assignments.
  • May participate in the completion of grant applications, special projects and JCAHO and other survey preparations.
  • Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports. Prepares and monitors budgets and grant allocations, and maintains accruals.
  • Prepares documents required to maintain balanced accounts for review and approval. Maintains files, and ensures compliance with regulatory standards.
  • Assists in the planning and logistical arrangements for forums, conferences, seminars, meetings and/or visiting professorships. Assist in the development and coordination of informational packets for participants. Transcribes and distributes minutes.
  • Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit.
  • Screen and prioritize incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s).
  • Screen telephone calls, answer inquiries or direct caller to the appropriate individual for further information and/or resolution.
  • Performs other related duties as assigned.
  • Associate's degree or equivalent combination of experience; Bachelor's preferred
  • 3-5 years related experience preferably in an academic (university/medical center setting)
  • Required Competencies include:
    • Knowledge of office and administrative practices
    • Solid experience in using MC Office programs and software including Epic, Cerner, IDX

Skills and Abilities:

  • Adaptability: Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
  • Applies Learning: Assimilates and applies new job-related information in a timely manner.
  • Builds Customer Loyalty: Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty.
  • Builds Strategic Work Relationships: Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
  • Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Contributes to Team Success: Actively participates as a member of a team to move the team toward the completion of goals.
  • Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
  • Initiates Action: Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive.
  • Manages Work (includes Time Management: Effectively manages one’s time and resources to ensure that work is completed efficiently.
  • Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time.
  • Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and to the organization.
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.


Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans

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