Mount Sinai Careers


New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:
  • The grant-funded Prevention Programs at the Mount Sinai Institute for Advanced Medicine (IAM) are seeking an Entitlements Coordinator to join our dynamic team and help provide access to care for uninsured and underinsured people. The Entitlements Coordinator will work chiefly within the Jack Martin Clinic and the YASS! Young Adult Sexual Services program, providing in-reach and out-reach, education on HIV and antiretrovirals, biomedical prevention options, linkages to care and facilitating insurance enrollments, patient assistance programs and other referrals to help clients access medical care, prescription medications and relevant social services.

    The Entitlements Coordinator will work under the supervision of the Prevention Program Manager, collaborating with the YASS!, PEP Hotline, SUMMIT and clinical staff to offer comprehensive screening, counseling and assistance to clients seeking services at IAM and in the community, plus thorough documentation and reporting, quality assurance and continuous quality improvement. 

    Duties and Responsibilities:
    1. Provides comprehensive individualized entitlement screening, counseling and assistance with procurement of services and benefits to clients, while educating and explaining the advantages and disadvantages of programs to clients. Assists clients with document procurement and preparation of applicant for resources and entitlements. May assist clients with completion of application forms and collection of required support documentation, based on need and mutual agreement with clients.
    2. Researches and maintains knowledgeable of all current regulatory requirements for all major entitlement programs, ideally as a Certified Application Counselor (CAC).
    3. Documents and reports activities, status, progress and outcome of clients and services rendered for adequacy of entitlements received. Determines need for additional services or additional advocacy.
    4. Documents and follows up regarding future visits scheduled with MSH staff or outside agencies, and referral goals.
    5. May provide relevant training and direct supervision to volunteers or staff.
    6. Provides clients with self advocacy training.
    7. Collaborates with registration, clinical and social work staff on client entitlement issues.
    8. Works with IAM Program staff to ensure program documents are completed, tracked and reported accordingly, and that patients receive appropriate services and follow up. Collaborates on QA and CQI to ensure program efficiency and efficacy.
    9. May provides HIV and STI testing and counseling, linkage navigation and follow-up to program participants and clinic patients in the community.
    10. Performs other related duties as required.



  • Requirements for Position
    Bachelor's degree in health education/promotion, public health, or community health. 
    Minimum two years in entitlements counseling or related work.
    Certified Application Counselors encouraged to apply.

    Qualifications Sought:
    *Experience and cultural intelligence with LGBTQ+ youth and communities
    Excellent communication skills with a wide variety of consumers, clinic staff and collaborating partners
    Independent worker with excellent organizational skills and the ability to responsibly follow-through on multiple tasks, projects and assignments
    Exceptional attention to detail and accuracy
    Computer and medical documentation skills required; EPIC, AIRS, eSHARE and Excel
    Knowledge of HIV/AIDS etiology, transmission, prevention and associated issues a major plus
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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