Health Educator, HCV, Emergency Medicine

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


Roles & Responsibilities:


The Emergency Department (ED) at Mount Sinai Beth Israel aims to improve screening and linkage to care for patients with Hepatitis C infection (HCV). HCV infection remains a major public health burden in New York City with many persons living with HCV not yet diagnosed and/or engaged in care. Many patients, who may not otherwise engage with the health system, frequent the ED for acute care needs.  As such, the ED can help fulfill a critical gap by augmenting HCV screening and linkage for otherwise difficulty to reach populations.


As an integral part of Mount Sinai Medical Center’s health care team, Health Educators play a critical role in the screening of patients for HCV in the Emergency Department and facilitating their navigation to definitive outpatient care.  Health Educators will have the following roles and responsibilities, although duties may change to accommodate the evolving needs and activities of the program:

  • HCV Re-Engagement:  Health Educators re-engage all ED patients who decline an initial HCV test by the nursing staff in an attempt to encourage them to agree to test.  These brief semi-structured encounters focus on providing information on HCV, reasons for testing and encouragement.  This effort requires a candidate with strong inter-personal communication skills who can develop rapport quickly with patients in a challenging clinical environment. 
  • HCV Linkage Navigation: The Health Educator will engage with and follow up with all patients who screen positive for HCV in the ED.  Health Educators provide patients with their test results and schedule them for their first outpatient clinic appointment.  These activities require close coordinating with clinic staff, care managers, administrative staff and other personnel. Follow-up may occur over the phone or in person.  Candidates must be able to work effectively in a multidisciplinary team structure.
  • HCV Data Analysis and Program Evaluation Activities: To evaluate the activities of the HCV screening program, candidates must be able to integrate information from different electronic medical record systems and reports into a single database for analysis.  Program progress is monitored during weekly data with the program medical director.  This effort requires moderate to expert data entry and management skills in Microsoft Excel.

Health Educator duties may also include additional projects and responsibilities, including additional chart review, linkage to care, data management (possibly in REDCap, Excel, Access, SAS, STATA), data reporting, and other duties to be determined.


The Health Educator will also participate in weekly meetings with the program medical director and project manager.  The Health Educator reports directly to the program medical director with whom they will have regular one-on-one meetings.

The Health Educator may also be involved in outreach activities to expand the HCV screening and link to care model to health partners both within and outside of the Mount Sinai Healthcare System. Outreach activities may include: delivering educational and presentations and attending scientific conferences and meetings.


This is an ideal position to gain experience in community health, research, and clinical medicine.

Additional details about responsibilities:
  • Provide reminders to patients prior to their scheduled appointment and check to see if patients adhered to appointment
  • Promote adherence to all HCV-related appointments and send letter and/or telegram for patients lost to follow-up
  • Collect all HCV-related data and input in timely manner within databases
    • Maintain all HCV-related databases (e.g. updating data daily, ensuring data security)
    • Report weekly on database updates to HCV team
  • Attend on-site and off-site trainings as needed.
  • Collaborate with HCV team members in dissemination activities (abstracts and papers)
  • Performs other related duties
  • Possess a Bachelor of Science in Public Health, Biology, Psychology, Education or related discipline
  • Have at least 1 year of experience in clinical environment
  • Must possess knowledge of community resources and health care processes, structure, and function
  • Bilingual (English and Spanish) strongly preferred
  • Experience in a supervisory role preferred
  • Database management experience
  • Command of Microsoft Office Suite, experience with REDCap and EMR preferred
  • Must demonstrate ability to work effectively in a team environment
  • Exceptionally organized and able to work independently
  • Strong oral and written communication skills
  • Ability to plan a program based on health needs and requirements 
  • Ability to work with a very diverse population and be sensitive to cultural differences 
  • Comfortable speaking in public 
  • Strong independent judgment
  • Flexibility to take on new duties as needed
  • Certification as a Certified Health Educator (CHES or MCHES) from the National Commission for Health Education Credentialing, Inc. preferred 

Immediate start date. This position is funded through December 31, 2019, with the possibility of extension. Salary commensurate with experience.


Strength Through Diversity


The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.


We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans

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