Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Roles & Responsibilities:
The Program Coordinator
II reports to the Associate Dean for Administration
within the Graduate School of Biomedical Sciences (GSBS), with possible
indirect reporting to selected GSBS Program Directors and Program Managers.
- Student Interaction – This position will involve considerable interaction with students in certain Master’s programs within the GSBS. The Program Coordinator plays a critical role as the first line of communication with the students. It is an important customer service role that sets the tone for our educational environment – helping to meet their needs by trouble shooting, triaging student issues, and directing them to the appropriate resources when needed
- The Program Coordinator assists with the day-to-day operations of selected GSBS programs. This includes:
- Communicate student milestones and track compliance
- Maintain data on student progress and produce semester and year-end reports on student results
- Coordinate with Offices of the Registrar and Bursar to monitor student compliance with policies and procedures
- Maintain student records on an ongoing basis
- Help maintain and update the Student Handbook as needed
- Disseminate information about funding opportunities to eligible students
- Assist in implementing the strategic vision of programs within the GSBS
- Support and attend various meetings. Take minutes and maintain archives of meeting documentation
- Assist Program Managers in preparing periodic financial summaries and annual budget
- The Program Coordinator plays an important role in the admissions process for selected GSBS programs. He/she will assist in the administration of all elements of the process, including:
- Coordination with Enrollment Services and the Admissions Office on all issues pertaining to recruitment of applicants, admission and enrollment of students
- Optimization of the number of completed applications, the yield, and tracking of admissions efforts outcomes
- The application screening process
- The application management system and its database
- Communications with applicants
- Compilation of admissions statistics and generation of periodic reports to help guide recruitment efforts
- All processes regarding student onboarding, matriculation and orientation
- GSBS Marketing
- Assist with GSBS marketing efforts such as planning and implementing recruiting, admissions, and special events (e.g., ceremonies and retreats). This includes maintaining stock of marketing materials, facilitating the advertising process and participating in outreach efforts both on and off campus. Occasional day trips are expected, overnight travel is optional
- Monitor customer relationships with prospective applicants through the CRM systems and maintain purchased lists of student prospects
- Monitor GSBS specific program email accounts and phone lines
- General project management as required
- Other duties as assigned
- Bachelor’s degree required, Master’s degree in related field preferred.
- 3+ years of work experience in higher education or related field
- Proactive; Good interpersonal skills; Excellent organizational skills
- Ability to manage multiple tasks/priorities simultaneously
- Strong computer skills and the ability to quickly learn cloud based communication and project management applications
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.