PROGRAM ASSISTANT

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 
Roles & Responsibilities:
  • Title: Program Assistant/Data Specialist, PrEP and Young Adult Programs

    Roles & Responsibilities:

    Mount Sinai’s Institute for Advanced Medicine (IAM) is seeking a Program Assistant/Data Specialist to work on two programs, largely focused on data abstraction, entry, reporting and analysis, but with some additional responsibilities. The Program Assistant will work on HIV Prevention programs, focusing on HIV Pre-Exposure Prophylaxis (PrEP), working to increase awareness and provision of PrEP per NYS guidelines across the Institute, handling data abstraction, entry, reporting and some analysis. They will provide outreach in the clinic and community to engage, educate and link people to healthcare services, connect with clients online and via phone and patient portal to maintain contact and increase adherence to PrEP services, and work with clinical and ancillary staff to ameliorate PrEP systems, ensure understanding and compliance to program requirements. The Program Assistant will also coordinate and complete data entry for the Young Adult HIV Care and Treatment Program. The list of duties below is intended to describe the most important aspects of the role and is not intended to be a complete list. The Program Assistant understands the philosophy, standards, objectives, and policies of the Institute for Advanced Medicine and the Mount Sinai Hospital System. The Program Assistant ideally has experience with PrEP and/or HIV prevention services personally and/or professionally. 

    Clinical/Technical/Service

    • Provide PrEP-specific outreach at relevant events (may include nights/weekends).
    • In-reach to IAM clients to provide information, engagement, reminders of upcoming appointments, medication check-ins, and link back to care. 
    • Support new PrEP-interested patients when they come to the clinics, providing personal experience of PrEP if applicable/as appropriate.
    • Demonstrates the ability to engage clients and assess needs.
    • Participates in grantor conference calls, as appropriate.
    • Document activities in databases and electronic medical records (EMRs) as needed.
    • Tracks performance in alignment with program deliverables. 
    • Maintains paper files as appropriate in a clean and organized fashion. 
    • Performs chart review to ensure compliance with program requirements and reports on findings. 
    • Scans documents into the Electronic Medical Record.
    • Supports the implementation of educational sessions which may include helping to prepare powerpoints, reserving rooms, handing out metrocards, processing requests for reimbursement and other administrative tasks.
    • Generates ideas and develops content for social media and educational sessions with patients. 
    • Promotes programs among patient population and supports enrollment into prevention programs. 
    • Conducts chart review of Electronic Medical Records.
    • Enters data into program-specific databases in a timely manner. 
    • Communicates with program teams on data entry, including missing data.
    • Run reports from program-specific databases and analyze reports.
    • Other duties as assigned.

    Requirements:
    Center for Comprehensive Care Specific Competencies
    • HIV/AIDS and biomedical prevention knowledge
    • Significant and demonstrated data entry experience
    • Computers: True proficiency in Microsoft Word, Excel, PowerPoint; Internet; Access a plus.
    • Maintains patient/employee confidentiality in the management of information.
    • Arranges, participates in and implements, as directed, conferences and committee meetings.
    j
    Educational/Professional Development
    • Meets regulatory, licensure and annual health assessment requirements.
    • Identifies learning strengths and needs.
    • Utilizes learning resources.
    • Maintains professional competency through participation in continuing education.

    Communication/Interpersonal Relationships
    • Demonstrates ability to work constructively, cooperatively and courteously with other members of the health care team, health system, funders, community and agency partners.
    • Demonstrates a professional, courteous and respectful attitude in dealing with patients, families and significant others. 
    • Demonstrates flexibility in providing assistance to Center projects outside area of primary
    responsibility.

 


 

Requirements:
  • Education:
    Bachelor's degree in health education/promotion, public health, or community health desired, though relevant work experience and demonstrated skills may be an acceptable substitute in the right candidate.

    Experience/Qualifications Sought:
    Significant experience and intelligence with LGBTQ people of color is critical
    Excellent communication skills with a wide variety of consumers, clinic staff and collaborating partners
    Independent worker with excellent organizational skills and the ability to responsibly follow-through on multiple tasks, projects and assignments
    Exceptional attention to detail and accuracy
    Demonstrated computer and medical documentation skills required, including but not limited to Microsoft Word, Excel, Outlook (Access a plus); Electronic Medical Record Systems; Social Media platforms
    Knowledge of HIV/AIDS etiology, transmission, prevention and associated issues a major plus
 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
 
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans

 

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