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- Title: Program Assistant/Data Specialist, PrEP and Young Adult Programs
Roles & Responsibilities:
Mount Sinai’s Institute for Advanced Medicine (IAM) is seeking a Program Assistant/Data Specialist to work on two programs, largely focused on data abstraction, entry, reporting and analysis, but with some additional responsibilities. The Program Assistant will work on HIV Prevention programs, focusing on HIV Pre-Exposure Prophylaxis (PrEP), working to increase awareness and provision of PrEP per NYS guidelines across the Institute, handling data abstraction, entry, reporting and some analysis. They will provide outreach in the clinic and community to engage, educate and link people to healthcare services, connect with clients online and via phone and patient portal to maintain contact and increase adherence to PrEP services, and work with clinical and ancillary staff to ameliorate PrEP systems, ensure understanding and compliance to program requirements. The Program Assistant will also coordinate and complete data entry for the Young Adult HIV Care and Treatment Program. The list of duties below is intended to describe the most important aspects of the role and is not intended to be a complete list. The Program Assistant understands the philosophy, standards, objectives, and policies of the Institute for Advanced Medicine and the Mount Sinai Hospital System. The Program Assistant ideally has experience with PrEP and/or HIV prevention services personally and/or professionally.
• Provide PrEP-specific outreach at relevant events (may include nights/weekends).
• In-reach to IAM clients to provide information, engagement, reminders of upcoming appointments, medication check-ins, and link back to care.
• Support new PrEP-interested patients when they come to the clinics, providing personal experience of PrEP if applicable/as appropriate.
• Demonstrates the ability to engage clients and assess needs.
• Participates in grantor conference calls, as appropriate.
• Document activities in databases and electronic medical records (EMRs) as needed.
• Tracks performance in alignment with program deliverables.
• Maintains paper files as appropriate in a clean and organized fashion.
• Performs chart review to ensure compliance with program requirements and reports on findings.
• Scans documents into the Electronic Medical Record.
• Supports the implementation of educational sessions which may include helping to prepare powerpoints, reserving rooms, handing out metrocards, processing requests for reimbursement and other administrative tasks.
• Generates ideas and develops content for social media and educational sessions with patients.
• Promotes programs among patient population and supports enrollment into prevention programs.
• Conducts chart review of Electronic Medical Records.
• Enters data into program-specific databases in a timely manner.
• Communicates with program teams on data entry, including missing data.
• Run reports from program-specific databases and analyze reports.
• Other duties as assigned.
Center for Comprehensive Care Specific Competencies
• HIV/AIDS and biomedical prevention knowledge
• Significant and demonstrated data entry experience
• Computers: True proficiency in Microsoft Word, Excel, PowerPoint; Internet; Access a plus.
• Maintains patient/employee confidentiality in the management of information.
• Arranges, participates in and implements, as directed, conferences and committee meetings.
• Meets regulatory, licensure and annual health assessment requirements.
• Identifies learning strengths and needs.
• Utilizes learning resources.
• Maintains professional competency through participation in continuing education.
• Demonstrates ability to work constructively, cooperatively and courteously with other members of the health care team, health system, funders, community and agency partners.
• Demonstrates a professional, courteous and respectful attitude in dealing with patients, families and significant others.
• Demonstrates flexibility in providing assistance to Center projects outside area of primary
Bachelor's degree in health education/promotion, public health, or community health desired, though relevant work experience and demonstrated skills may be an acceptable substitute in the right candidate.
Significant experience and intelligence with LGBTQ people of color is critical
Excellent communication skills with a wide variety of consumers, clinic staff and collaborating partners
Independent worker with excellent organizational skills and the ability to responsibly follow-through on multiple tasks, projects and assignments
Exceptional attention to detail and accuracy
Demonstrated computer and medical documentation skills required, including but not limited to Microsoft Word, Excel, Outlook (Access a plus); Electronic Medical Record Systems; Social Media platforms
Knowledge of HIV/AIDS etiology, transmission, prevention and associated issues a major plus