Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Directs, designs, monitors and improves the work flow and processes within and between HIM operations areas: Chart Completion, Data Integrity, Document Scanning and Release of Medical Information. Identifies and resolves daily issues and problems.
Directs and coordinates activities of managers and supervisors to ensure optimal and efficient execution of key functions which align to projected goals.
Responsible for maintaining operational activities related to quality control, productivity tracking and employee relations. Establishes and monitors work standards and job assignments and ensures adequate staffing to support timely processing of work.
Oversees timeliness and accuracy of the suspension process for optimal physician communication, compliance and satisfaction regarding chart completion activities. Tracks and reports the delinquency rate for the Medical Records Committee.
Ensures that the paper medical record documents are accurately scanned into the electronic medical records. Maintains process for quality control and correction of record documents.
Oversees accuracy, completeness and timely provision of records for release of medical information requests, and for regulatory chart requests (RAC, IPRO, CMS, DRG, etc.)
Develops and implements policies and procedures to assure quality, consistency and efficiency in all areas of responsibility.
Intervenes, investigates and resolves issues and complaints related to patient requests for information, and any delays involving time-sensitive regulatory requests (i.e. DOH, IOG, President’s office)
Functions as the key point person and subject matter expert pertaining to management and integrity of patient information and medical records for intra and interdepartmental collaborative projects. Applies competencies and knowledge of clinical and operational support systems to design workflows and structure processes to achieve desired project goals.
Functions as liaison with Human Resources and Labor Relations relative to staff recruitment, development, performance evaluations, and disciplinary actions.
Participates in budget preparation and evaluation for the areas of responsibility. Assist the Senior Director in the budget process.
Handles emergency issues/crisis and problem solves. Assumes all decision-making responsibility as authorized in the absence of the Sr. Director.
Participates and assist the Senior Director to conduct departmental performance improvement activities
Oversees and capable of providing coverage in Coding Unit relative to activities impacting WIP/TRAC report which directly or indirectly effect the Revenue Cycle and reimbursement.
Acts as a liaison to foster open communications between HIM and Department Chairs, Program Directors, Nursing, Medical Staff, Administration and various other hospital departments impacted by data integrity, death certificate completion, document scanning, record completion and release of information activities.
Participates on selected hospital-wide committees and task forces, as designated.
Communicates, cooperates and maintains good working relationships with administrative, clinical, hospital and departmental staff.
Assumes responsibility for maintaining and updating policy and procedure manuals in accordance with statutory, administrative, and industry changes.
Interview, hires, orients, trains, evaluates, counsels, disciplines and terminates staff.
Maintains confidentiality of all patient records and medical information. Trains staff to adhere and enforce HIPAA privacy and security policies.
Performs various other related duties as may be deemed necessary or as may be directed by immediate supervisor/administrator.
•Bachelor's Degree in Health Information Management, or equivalent degree in related healthcare field is required. Master's degree preferred. RHIA or RHIT national certification required. At least 5-8 years of progressive HIM and supervisory experience in large acute care hospital setting required.
• Expert working knowledge of regulatory standards related to medical records, i.e.: HIPAA, TJC, CARF, OMH, OIG, CMS, DOH. and Experience in managing in an electronic record environment is essential