Transitions of Care Center Intern

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Nurse Intern - 2429944


Roles & Responsibilities:


The Mount Sinai Health System Transitions of Care Center Intern, functioning within the Mount Sinai Health System Transitions of Care Center (TOCC) department, will as primary administrative and operational support for the department. This internship opportunity serves as an avenue for an undergraduate nursing student to become exposed to care transitions, standardization and performance improvement in a health system setting.

The MSHS TOCC department oversees the centralized nursing telehealth post-discharge center for the health system. The role of the TOCC Intern is in the administrative support of the Associate Director of Care Transition and team, as well as the Associate Director of Care Standardization and team. 

Essential Duties and Responsibilities 
1. Performs as a member of the MSHS TOCC, adhering to MSHS Policy & Procedure manual and functioning in the following administrative domains:
a. Scheduling
i. Manage schedules including but not limited to individual and group meetings, 1:1 appointments, and organization of daily schedules around ad hoc conflicts
ii. Accommodate group meeting requests for Associate Directors and team members including but not limited to WebEx scheduling, room scheduling and meeting-related audiovisual needs
b. Word Processing
i. Manage the basic word processing needs of the Associate Directors including but not limited to agenda typing, minute taking in meetings and compilation subsequent to meetings, PowerPoint copy editing/style revisions as needed
ii. Accommodate team word processing needs as needed and for special projects
c. Meeting Support
i. Attend departmental meetings as administrative support and facilitate necessary elements related to travel needs, meeting setup and meeting documentation and record keeping
ii. Manage material duplication, organization and distribution both in hard copy and digital format to meeting leaders and participants
d. Office Organization
i. Manage the organization and inventory of office supplies, ad hoc needs for presentations, and procurement of devices as arise
ii. Liase with department leadership to place orders for and procure necessary supplies and equipment
iii. Support organization of departmental filing and record keeping
iv. Other general administrative duties as described
e. Clinical Support 
i. Accommodate basic EHR review requests as needed
ii. Liase with department leadership for ad hoc nursing-related reviews or material development as needed

2. General Requirements
a. Completes required training as assigned
b. Communicates with peers in an appraisal of practice as it relates to self and other nursing personnel 
c. Assumes accountability and responsibility for completion and quality of assigned tasks 
d. Identifies and communicates to immediate supervisor the need for further training 
e. Reflects awareness of authorities and responsibilities of nursing management levels by communication with nursing leadership 
f. Seeks and utilizes nursing leaders as role models and resource persons 
g. Reflects collaborative effort in meeting patient and unit needs by communication with other disciplines
h. Demonstrates a professional, courteous, and respectful attitude in dealing with team members and leaders
i. Displays courtesy, tact and patience during interactions with all members of the department and workspace
j. Participates in departmental quality assurance and performance improvement initiatives
k. Performs additional duties as assigned




Current student in Bachelor of Science of Nursing program. 



Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans

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