Guest Services Attendant- MSH- Part time 22.5 hr/week 8 hour shifts between 7am - 10pm

Job Description

Strength Through Diversity

Ground breaking science.  Advancing medicine.  Healing made personal. 

Dept Name-   11 west VIP Unit                      REQ #  2435680


Job Title: Guest Service Attendant

Roles & Responsibilities:


Provides service to patients including transport, escorting, meal and snack delivery, linen and tableware setup and light cleaning.

Duties and Responsibilities:
1. Advises patient of diet change and concomitant changes in menu selection, in conjunction with nursing/nutrition.
2. Assists patient and patient's guest with menu selections.
3. Daily delivery of newspapers and magazines.
4. Damps and sanitizes surfaces as needed.
5. Offers patient appropriate menu after consulting with nursing/nutrition.
6. Delivers meal service, including meals from the Kosher Kitchen, to patient room or designated dining area, setting up with appropriate table linen.
7. Escorts ambulatory patients to and from the areas outside the unit.
8. Fills refrigerator with nourishment appropriate to patient's diet upon request.
9. Maintains control of the patient's chart while the patient is off the unit, and releases charts only to authorized personnel.
10. Makes certain patient is ready to receive delivery of meal, in coordination with nursing.
11. Records diet changes in patient kardex.
12. Provides snacks to patient and guest upon request.
13. Removes service ware and dirty table linen from patient room at the appropriate source, including service ware from the Kosher Kitchen; deposits table linen in the appropriate receptacle.
14. Offers patient appropriate menu after consulting with nursing/nutrition.
15. Spot cleaning of walls, windows, furniture and other items as needed.
16. Transports patient's belongings and luggage to and from the unit.
17. Transports patient on a stretcher or wheelchair to and from, or outside the unit.
18. Stocks deliveries to the floor as requested.
19. Vacuuming.
20. Provides patients with items as needed, such as linens, unit literature and other related items.
21. Performs other related duties as required, including filling in for the A2 or the Maintenance 'C' employees in specific tasks, as needed.


  • HS diploma or GED and excellent communication and Customer service skills required.

Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans


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