Specialty Pharmacy Clinical Liaison-Mount Sinai Hospital

Job Description

Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Specialty Pharmacy-Mount Sinai Hospital- Req # 2447832
Specialty Pharmacy Clinical Liaison
The Specialty Pharmacy Clinical Liaison is responsible for working collaboratively with their Specialty Pharmacy Team to promote the safe and effective use of specialty medications. The Specialty Pharmacy Clinical Liaison identifies and addresses the educational needs of staff, patients, caregivers, students, residents, and healthcare team members. S/he supports duties of staff pharmacists which include but are not limited to interpreting and dispensing medications ordered by physicians or other authorized prescribers. The Specialty Pharmacy Liaison is responsible with providing medical providers and staff, education, and support onsite, and is required to support multiple sites with schedule flexibility. Job functions include clinical support services and education, assistance with prior authorization support, financial and copay assistance.
Roles & Responsibilities:
  • Outpatient Pharmacy Policy and Procedures: Knowledge, understanding and adherence to P&P in a prescribed format to facilitate their use and assure compliance with standards and best practices.
  • Inventory/Control Substance Management: Participates in the ordering, maintaining and selection of the appropriate inventory for prescription dispensing.
  • Customer Service: Focuses and enhances customer satisfaction and complaint resolution.
  • Pharmacy Operations: Assures continued performance with the supervision of staff, monitoring of patients and efficient "work flow".
  • Personal Support: Effectively supports technicians in their assigned roles through clear concise answers, monitoring "Work Flow" and mentoring.
  • Prescription Drug Dispensing: Involves the dispensing of Critical Action Prescriptions, Specialty Drug Preparations and Medications as well as initiatives that assist patients and families in seeking access to take home medications.
  • Effectively leads education efforts targeted at both staff and patients of the Outpatient Pharmacies.
  • Effectively maintains and develops relationships with patients, other practitioners, departments, and organizations.
  • Maintains adequate documentation to satisfy Joint Commission on Accreditation of Healthcare Organizations’ (JCAHO) requirements or other regulatory agencies and accrediting bodies.
  • Graduation from an accredited College of Pharmacy resulting in a Doctor of Pharmacy degree or equivalent two years of experience.
  • Completion of an ASHP accredited residency program preferred
  •  Pharmacist license required
  •  Advanced certification preferred (CDE, BCPS, BC-ADM etc.)
  • Certified to provide vaccinations preferably upon hire and required within six months of employment
  • Active CPR certification BLS certification preferred
  • 1 year minimum pharmacist experience as a pharmacist required
  • At least 2 years retail/outpatient pharmacy experience preferred
Strength Through Diversity
The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 
Explore more about this opportunity and how you can help us write a new chapter in our story! 
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 
EOE Minorities/Women/Disabled/Veterans



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