Ground breaking science. Advancing medicine. Healing made personal.
Role & Responsibilities
The Clinical Program Manager is responsible for assuring compliance with mandated clinical interventions inclusive of core measures within the department and the Medical Center. This individual interfaces directly with MSMC Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, overseeing administrative and daily operations of the core measures and clinical intervention compliance program.
Health First quality incentive program - The Clinical Program Manager role will be 10% clinical – primary care across age, spectrum, 40% indirect clinical, 50% management of program - collecting and analyzing quality data
In conjunction with Nursing, Medical and Quality Leadership, coordinates core measures and clinical intervention compliance activities
Assists in development and design of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes.
Assists in establishing and implementing short and long term goals, objectives, policies and operating procedures for core measures programs.
Provides coordination and leadership in the execution of day to day program activities, as appropriate to program objectives and areas of expertise.
Oversees the collection, compilation, and analysis of clinical program activity data.
Provides technical assistance, resource services, consultation and education to clinical department relative to core measures activities.
Licensure: New York State License with current registration as a registered professional nurse.
Education: Baccalaureate Degree in Nursing is required.
Master’s in Nursing or health related field is required
Progressive managerial and clinical job related experience specific to area of responsibility.
Five years directly related experience (some supervisory preferred)
Experienced Family NP preferred
Experienced Primary care NP preferred
quality and population health preferred
Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Making - Identifying and understanding issues, problems, and opportunities;
comparing data from different sources to draw conclusions; using effective
approaches for choosing a course of action or developing appropriate solutions;
taking action that is consistent with available facts, constraints, and
Successful Team - Using appropriate methods and a flexible interpersonal style
to help build a cohesive team; facilitating the completion of team goals.
- Maintaining effectiveness when experiencing major changes in work
responsibilities or environment; adjusting effectively to work within new work
structures, processes, requirements, or cultures.
Trust - Interacting with others in a way that gives them confidence in one’s
intentions and those of the organization.
Performance for Success - Focusing and guiding others in accomplishing work
Focus - Ensuring that the customer perspective is a driving force behind
business decisions and activities; crafting and implementing service practices
that meet customers’ and own organization’s needs.
Results - Setting high goals for personal and group accomplishment; using
measurement methods to monitor progress toward goals; tenaciously working to
meet or exceed goals while deriving satisfaction from that achievement and
Developing Others - Providing feedback, instruction, and development guidance
to help others excel in their current or future job responsibilities; planning
and supporting the development of individual skills and abilities.
Partnerships - Identifying opportunities and taking action to build strategic
relationships between one’s area and other areas, teams, departments, units, or
organizations to help achieve business goals.
Responsibility - Allocating decision-making authority and/or task
responsibility to appropriate others to maximize the organization’s and
Commitment - Using appropriate interpersonal styles and techniques to gain
acceptance of ideas or plans; modifying one’s own behavior to accommodate
tasks, situations, and individuals involved.
Tolerance - Maintaining stable performance under pressure or opposition (such
as time pressure or job ambiguity); handling stress in a manner that is
acceptable to others and to the organization.
stamina, dexterity and mental health necessary to coordinate a broad variety of
services and programs for designated patient population on a daily basis.
Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!
Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.
The Mount Sinai Health System is an
equal opportunity employer. We promote recognition and respect for individual
and cultural differences, and we work to make our employees feel valued and
appreciated, whatever their race, gender, background, or sexual orientation.