Epic Training Analyst

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

EPIC Inpatient - COR

Req #2455796

Training Analyst III

Roles & Responsibilities:

This position is a senior level training position responsible for acquiring expert knowledge of Epic clinical applications, working independently in completing project tasks and executing the following tasks as part of the clinical systems implementation: development of lesson plans and training materials to deliver training to physicians, nursing, technicians and ancillary staff and reviewing completed lesson plans and materials for accuracy and completeness as well as working closely with the application team in order to ensure the training program adequately delivers the key elements necessary for adequate client use of system.  In addition this position requires the ability to independently interact with clients, demonstrate critical thinking and organize and guide the work of other training analysts.  


Duties and Responsibilities 

1.      Successfully achieve certification in primary application assigned as determined by Epic Course Catalog
2.      Successfully complete Epic training program for Principal trainer including the following:  TED 801, TED 102, TED 802, TED 804,  and TED300
3.      Optionally complete the following courses as directed by training manager: TED 805, ELN 200, TED300 and TED 803
4.      Demonstrate ability to write lesson plans, syllabus, training materials and assessments and critique the work of others
5.      Assist with organizing training strategy
6.      Develop processes for the successful delivery of training by multiple training analysts
7.      Conduct end-user training in a class room setting as well as one-on-one sessions
8.      Develop and maintain training environments
9.      Support end-users via on-site support, telephone, or pager coverage
10.  Work with application team through the entire life cycle of the implementation to become knowledgeable in decisions affecting use of the system and specific configuration for each implementation
11.  Assist as needed with design and build of the system
12.  Apply in depth system understanding to current issues and design challenges in order to develop alternative solutions with pro and con analysis
13.  Demonstrates professional behavior when interacting with clients and coworkers
14.  Demonstrate ability to understand not only tasks assigned but to anticipate ongoing work and take ownership of entire process
15.  Demonstrate ability to organize work for other team members to achieve success
16.  Responsible for updating and maintenance of the learning management system
17.  Performs other related duties


Education: Bachelor’s degree or equivalent experience

  • Three years experience delivering training classes with 10-12 staff in clinical healthcare discipline, or demonstrated equivalent experience
  • Three years experience in working on medium to large sized systems projects in a technology-driven environment.
  • Experience working independently and demonstrated accountability for groups of tasks or processes
  • Experience with the Epic  software or other clinical systems
  • Experience working on medium to large sized projects in a technology driven environment
  • Epic certification required
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans 
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