Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Roles & Responsibilities:
Reporting to the Director of The Morchand Center for Clinical Competence, the Program Manager of the Morchand Center is responsible for overseeing standardized patients (SPs) & staging, administrative staff, program operations, and resources within the department to ensure an optimal result and high SP engagement. The Program Manager collaborates with the directors and the production manager to implement their requests, as well as the coordinator and administrative coordinator to ensure good teamwork. The manager ensures that programs run according to institutional and departmental policies, protocols and regulations.
1.Oversees day-to-day program operations for the Morchand Center by performing a role analogous to a stage manager at a theater
a. Develops a deep understanding of the goals and objectives of every program, as well as the needs of all stakeholders, including SPs, video technicians, proctors, students, staff, and faculty
b. Monitors the mechanisms involved in implementing efficient and effective programming, so that they are guided by the values of the department, and goals and objectives of the program
c. Collaborates with the production manager to develop and implement protocols for mechanisms that require improvement
d. Monitors and reports on new procedures
2. Serves as accommodations manager. Works directly with the disabilities office, the faculty, Office of Curriculum Support, and the Morchand Center in order to develop and operationalize complex, individualized accommodations plans for all UME students who request them.
3. Serves as the onsite technology manager, under the direction of, and in partnership with the production manager.
4. Promotes and upholds Morchand standards of quality. Collaborates with production manager and directors to ensure best practices are sustained.
5. Provides work direction, guidance, coaching and training for center staff on specific tasks and/or projects designated by the directors
6. Collaborates with directors and production manager to review and revise work processes and procedures to ensure efficient and effective activities
7. Implements quality assurance and monitoring activities as requested by the directors and production manager
8. Maintains professional and technical knowledge by attending educational workshops, benchmarking state-of-the art practices, and contributing to professional research
Bachelor's degree required BA/BS with the following.
• 5 years’ experience in a live performing arts production or management position
• 5 years’ experience working with technology
• Experience working with standardized patients is a plus
• Excellent organizational and project management skills
• Excellent oral and written communication, organizational, and planning skills
• Excellent interpersonal skills, with ability to work independently and as a member of a team
• Ability to work with staff from all levels of the organization
• Excellent analytical, problem-solving and decision-making skills
• Ability to handle multiple priorities
• Ability to maintain confidentiality
• Stage management certification a plus
• IT certification a plus
• Database management
Strength Through Diversity
The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.