Associate Director,Administrative Operations - Cancer Clinical Trials - Tisch Cancer Institute

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal

Roles & Responsibilities:


  1. Promote the growth and expansion of clinical research
    • Collaborate with internal and external key stakeholders to identify innovative solutions in order to increase clinical trial participation in targeted areas;
    • Monitor and report trends and performance metrics associated with Clinical Research activities
    • Actively participate in enterprise-wide system improvement initiatives and represent business area in large scale IT implementation such as Epic/OnCore.
    • Serve as subject matter expert with regards to OnCore
    • Assist with ongoing review of internal processes to streamline or create more efficient processes,
    • Coordinate and lead working group meetings, as required;
    • Manage and communicate project status to team members and Senior Leaders, including management of project website and presentations;
    • Identify, document and manage project issues and escalate, as appropriate, to achieve timely resolution;
    • Manage effective operations through program development, process improvement and coordination/integration of processes with other departments;
    • Work with Senior Leadership in the CCTO to create workflows throughout the Tisch Cancer Institute enterprise
    • Ensure integrity and security of institutional data.
    • Provide oversight and ownership of database, metric development and data accuracy
  1. Representative for Tisch Cancer Institute (TCI)
    • Represent the TCI at NCI and External Advisory Board (EAB) site visits and conference calls
    • Represent the TCI at national meetings (Association of American Cancer Institutes)
    • Primary liaison with Mount Sinai IT
  1. Management of Clinical Trials Management System (CTMS)
    • Oversees the configuration of the CTMS software system (OnCore), including directories, system logic, and approval points
    • Facilitate and ensure proper interfaces with other Sinai information systems including patient medical records (EPIC) and the Institutional Review Board (Ideate, Huron).
    • Development of work flow processes to ensure accurate and appropriate use of the system
    • Ensures the training of all personnel who use the system, including regulatory compliance, clinical nurses and coordinators, pre and post award finance team, and principal investigators (PI).
    • Identify and resolve operational issues as it effects the use of the CTMS and reporting requirements
    • Serve as point of contact for system support requests
    • Manage the roll out strategy for the OnCore Financials implementation across the Cancer Institute
    • Oversees the validation of data to ensure correctness of information and that it meets the most updated reporting guidelines of the NCI’s Cancer Center Support Grant
    • Serve as liaison with OnCore to facilitate updates, revisions, contracts, etc.
    • Ensure patient access to clinical trials opportunities through the Mount Sinai website
  1. Data Reporting for Cancer Center Support Grant (NCI Designation)
    • Ensures that the NCI Data Table 4 are generated on a quarterly basis. 
    • Ensures accurate monthly reporting of clinical trial accruals by disease team, as well as faculty effort in terms of enrollment and referrals
    • Ad hoc reporting as requested
  1. Compliance with federal (NCI) Clinical Trials Reporting Program (CTRP)
    • Ensure entry of required protocol information, documents and enrollment information into federal system
    • Ensures quick resolution of discrepancies, often identified by the NCI, related to information that does not match the data in the Clinicaltrials.Gov website.
    • Serve as liaison with the NCI’s CTRP representatives to ensure all discrepancies are resolved and that CTRP reporting is reflective of cancer center activities
  1. Supervision of Staff
    • Hiring, Training and Evaluation of staff, including System Analysts (2), Data Analyst (2) and System Trainer.
    • Creation of career ladders for staff



  • Bachelor’s degree required.  Master’s degree preferred.
  • 5+ years of Oncology Clinical Research experience, preferably in an NCI-Designated Cancer Center
  • Excellent communication skills, oral, written and presentation
  • Excellent Organizational Skills
  • Excellent problem solving skills
  • Adept in the use of computers, and MS applications
  • Customer service orientation
  • Commitment to individual and team success

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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