Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Dept Name- Patient Transfer Center REQ # 2475984
Roles & Responsibilities:
The Patient Transfer Coordinator facilitates the inter-hospital transfer of patients from outside affiliates as well as other hospitals into the Mount Sinai Health System. The Patient Transfer Coordinator is responsible for ensuring that the patient meets all Mount Sinai’s clinical, financial and regulatory criteria for transfer.
Duties and Responsibilities:
Serves as the point of contact for referrals and obtains necessary information to initiate the patient’s transfer into or between member hospitals of the Mount Sinai Health System.
Receives transfer requests from physicians, affiliate represent or families. Information includes demographic, insurance and clinical data.
Responsible for the complete and accurate registration of all patients in an expeditious and positive manner.
Coordinates and secures inpatient referrals to appropriate medical services as needed for dedicated patient population.
Connects with accepting Mount Sinai Physician to determine clinical appropriateness for the transfer.
Performs follow up communication to patient financial services, insurance companies, physicians, case managers, social workers, nurses, staff, family members, and others regarding expediting approval of a patient transfer.
Collaborates with Admitting and Throughput (Bed Management) to determine availability of appropriate bed.
Arranges for appropriate ambulance to be dispatched based on patient acuity (e.g. BLS, ALS, and Critical Care Medic).
Communicates with the referral and accepting hospital of approval and time to transfer and admit patients.
Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timely decisions.
Maintains and provides daily, weekly and monthly statistics for submission to Administration.
Advocates for patients, families, and referring physicians to promote overall satisfaction with accessing and utilizing Mount Sinai Health System.
Monitors patient progress and communicates information between patient, referrer, family, insurance company and treatment team.
Promptly answers and screens inquiries with strict adherence to confidentially agreements, policies and procedures.
Documents all patient encounters and enters all clinical data into referral tracking system.
Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards.
Assists with new and current initiatives (e.g. Community Paramedicine)
Other duties as assigned by Manager or Director.
HS diploma required as well as NYS paramedic certification, BCLS, ACLS and PALS.
Minimum of 3 years comparable and related experience.
Must be able to triage clinical needs and coordinate all aspects of clinical care for patients. Customer service and interpersonal communication skills is a priority. Computer literacy including Microsoft Office, Power Point, EXCEL, Web-based database.
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.