Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Registered Nurse 2480122
The Clinical Nurse for Physician
Access Services is a Registered Professional Nurse with broad knowledge and
skills who complete intake and triages to clinical program or services using a
decision algorithm for designated patient populations. This position
coordinates and facilitates patient referrals of affiliated practices and
institutions into the Mount Sinai Health System. This nurse will be working at
Mount Sinai’s corporate office near Grand Central. He/She will work with a
dynamic group of nurses and coordinators to help patients gain access to
healthcare across the entire health system.
1. PATIENT CARE
1. Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards.
2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management.
3. Serves as the point of contact for physician referrals and obtains necessary intake information to initiate the patient’s referral into Mount Sinai Health System.
4. Site visits to maintain key partnerships with existing and potential physician practices, hospital affiliates, or any other identified referral base.
5. Advocates for patients, families, and referring physicians to promote overall satisfaction with accessing and utilizing Mount Sinai Health System.
6. Communicates information between patient, referrer, family, insurance company as indicated.
7. Assists the Patient Transfer Service with coordinating hospital transfers into the Mount Sinai Health System using an established decision algorithm.
8. Promptly answers and screens inquiries with strict adherence to confidentially agreements, policies and procedures.
9. Performs insurance verification and obtains authorization as needed.
10. Integrates relevant assessment and intervention skills in the delivery of patient care coordination.
2. PATIENT EXPERIENCE
1. Initiates service recovery for patients and family members who have concerns and escalates to Supervisor, Manager/Clinical Manager/Director as needed.
2. Demonstrates caring, respect, compassion, empathy and active listening through dialogue and actions.
3. Approaches patients, families and other members of the health care team in a professional, respectful manner.
4. Open and responsive to the diverse backgrounds and experience of other people, and promotes and environment that is sensitive to cultural diversity.
3. QUALITY AND SAFETY
1. Responsible for the complete and accurate registration of all patients in an expeditious and positive manner.
2. Documents all patient encounters and enters all data into referral tracking system.
3. Escalates potential safety hazards or gaps from best practice following institutional chain of command protocol.
4. Utilizes institutional information technology by documenting nursing practice to support quality and performance improvement initiatives.
1. Performs nurse duties as assigned.
2. Escalates material or staffing resource deficits to Management team.
3. Demonstrates patient focused and cost effective approaches to patient care in terms of equipment, staff, supplies and all other resources.
4. Documents in an accurate and thorough manner in compliance with hospital, regulatory and legal requirements and standards of care.
5. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards.
6. Work-schedule that include rotating weekends and holidays.
7. Perform other duties as assigned by Manager and Director.
5. PROFESSIONAL DEVELOPMENT
1. Maintains clinical competence and highest standards of nursing practice.
2. Contributes to the environment of care to support clinical colleagues, patients and their families and members of the healthcare team.
3. Projects a professional image to colleagues and communicates with styles and methods that demonstrate caring, respect, compassion and empathy.
4. Incorporates ethical principles into decision making for patient and family.
5. Encourages and demonstrates a spirit of scholarship, inquiry, life-long learning and innovation for self and others.
6. Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs.
7. Participates in shared decision making through specialty practice councils, nursing department committees and unit initiatives.
8. Serves as a professional role model and preceptor for new staff and students.
9. Advances as a clinical leader through acting in the charge role, as a patient care coordinator facilitator and resource person for the unit/clinical service area.
NYS RN with BSN, BCLA and at least 1-2 years acute
care nursing experience required. Desire
to work behind the scenes in healthcare.
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.