Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Roles & Responsibilities:
The Administrative Assistant provides administrative support services for one or more individuals, a department or a division. Assists supervisor in routine personnel, budget and other operational details. Typically reports to a manager, director or division head.
- Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions
- Assists with budget preparation and is responsible for monitoring and maintaining records of expenses for variance reporting
- Assists in the planning and logistical coordination of meetings and office activities, forums and conferences
- May review and revise brochures, announcements or other informational items regarding program and/or departmental operations. Drafts, edits and formats materials such as flyers, leaflets and letters
- May prepare minutes of meetings, agendas, correspondence, statistical reports, tables and other documents and transcribes dictation as needed
- Prepares and follows up on purchase orders, change orders, check requests and petty cash vouchers. Processes and follows up on tuition and other forms of reimbursement for assigned staff
- Makes travel arrangements and accommodations. Prepares travel reimbursements and expense reports
- Screens and prioritizes all incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s)
- Screens telephone calls, answers routine inquiries or refers caller to the appropriate individual for response
- May screen and schedule patient appointments, schedule referrals of special testing or doctor’s visits, and keep record of patient billing for submission
- May maintain employee and/or patient files
- May assist in processing payroll and/or maintaining the PTO system for the department
- May track expiration dates of staff’s professional licensure, and notify staff of upcoming license expiration date to prevent suspension
- Performs other related duties
- Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience. Bachelors Degree preferred
- 2-3 years administrative or medical office experience required
- Required Competencies include:
- Adaptability: Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
- Applies Learning: Assimilates and applies new job-related information in a timely manner
- Builds Customer Loyalty: Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty
- Builds Strategic Work Relationships: Develops and uses collaborative relationships to facilitate the accomplishment of work goals
- Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
- Contributes to Team Success: Actively participates as a member of a team to move the team toward the completion of goals
- Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
- Initiates Action: Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive
- Manages Work (includes Time Management: Effectively manages one’s time and resources to ensure that work is completed efficiently
- Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time
- Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and to the organization
Strength Through Diversity
The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.