Administrative Assistant I- Neurosurgery

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:
This role provides administrative support to a Pediatric Neurosurgeon within the department of Neurosurgery.

  • Screen and schedule patient appointments, schedule referrals of special testing or doctor’s visits, and keep record of patient billing for submission
  • Ensures adequate restock of supplies for department. Keeps inventory updated and identifies items that need to be re-ordered/replenished.
  • Coordinate physician surgical schedule and maintain physician calendar.
  • Coordinate practice management with APP, including contact with patients and families.
  • Obtain prior authorizations for office procedures, Radiology procedures, etc.
  • Checking patients in and out during office visits as well as registering new patients into the system.
  • Serves as intermediary for administrative issues between patient, nurse, physician.
  • Manages internal and external customer requests for patient medical records and scan medical records into Epic.
  • Screens and prioritizes all incoming emails for needed action and follow up. Responds to email where appropriate and email requiring attention to appropriate individual(s). 
  • Screens patient telephone calls, answers routine inquiries or refers caller to the appropriate individual for response.
  • Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions
  • Assists in the planning and logistical coordination of meetings and office activities, forums and conferences.
  • May review and revise brochures, announcements. Drafts, edits, and formats patients letters or other office responsibilities.
  • May prepare minutes of meetings, agendas, correspondence, statistical reports, tables and other documents and transcribes dictation as needed.
  • Makes travel arrangements and accommodations. Prepares travel reimbursements and expense reports. 
  • Maintain PTO calendar and inform supervisor in a timely manner. 
  • Track expiration dates of physician’s professional licensure, and notify staff of upcoming license expiration date to prevent suspension.
  • Cross-coverage for other AAs in the department as needed.
  • Performs other related duties.

  • Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience.
  • Bachelors Degree preferred.
  • 3 years administrative or medical office experience required
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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