Systems Administrator II - Scientific Computing

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


Roles & Responsibilities: 

The Systems Administrator II provides Systems and Middleware Administration, Troubleshooting, and Service Desk Request Support for the Scientific Computing team.

  • Provide support on Scientific Computing infrastructure and to researchers and clinicians both internal and external to Mount Sinai for grant funded projects. Partner directly with end users for high quality user-facing assistance. Specific projects include the NIEHS-funded Children’s Health Exposure Analysis Resource Data Science Center portal including its ontology engine and the electronic data capture system (eRAP) and the Mount Sinai Data Warehouse and its Cohort Query Tool.
  • Work with other IT professionals through Mount Sinai effectively. Comply with the Institutional Review Board and HIPAA to follow all applicable policies and procedures.
  • Approaches all relationships with a world-class customer service approach. Maintains a customer-focused approach with users to provide solutions that are science/research-driven.
  • Plan, design, implement, troubleshoot and maintain software applications. Set expectations on features and priorities throughout the development life cycle.
  • Troubleshoot development and production problems across multiple environments and operating platforms. Provide off-hours support for critical production issues.
  • Monitor and respond to Service Desk tickets to support Data Analyst requests and Research Requests. Assist with workflow and customer support for Service Requests.
  • Assists management in determining computer systems requirements. Propose system and software designs to meet user requirements, including cloud alternatives.
  • Develop and monitor metrics to assess the quality of the software and production services.
  • Analyze user requirements and envision system features and functionality.
  • Create documentation for all designs, techniques, and procedures related to systems administration and related architectures.
  • Troubleshoot end-to-end full stack issues.
  • Evaluate approaches and technologies and propose alternatives. Recommend solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
  • Follow best practices for systems and middleware administration and software development.
  • Assist and work closely with other team members, such as developers and data analysts.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests. Resolve conflicting requirements by proposing alternatives.
  • Update job knowledge by researching new technologies and software products and languages, reading professional publications, maintaining personal networks and participating in professional organizations. Keeps abreast of hardware, cloud, and software developments, including theory and technique. 

  • Bachelor degree in Computer Science or a related discipline.
  • At least four years of experience in Systems and Middleware Administration and Service Desk support, with increasing administrative responsibilities.
  • As many Systems and Middleware Skills as possible in the following areas:
    • Windows Server Administration
    • Linux Server Administration
    • Monitoring Software Administration (Nagios, Icinga, etc.)
    • SQL Server Account Administration
    • Web Server Administration (IIS, Nginx)
    • Virtual Machine Management (on-premise and cloud).
    • JIRA, JIRA Service Desk, and Confluence Administration
  • As many DevOps related skills as possible in the following areas:
    • Continuous Integration (Jenkins preferred)
    • Configuration Management (Ansible preferred)
    • Scripting (Powershell and Bash preferred)
    • Source Control (Git preferred)
    • Knowledge of Development Workflows, such as Git Flow
  • The following skills are a plus:
    • Cloud Administration experience (Azure or AWS)
    • Healthcare domain experience (HL7 interfaces, Mirth, Iguana, etc.)
    • Big Data Software Administration (Kafka, Hadoop, Spark, etc.)
    • Other Database Administration experience (MongoDB, Oracle, PostgreSQL, Redshift, SQL Data Warehouse, etc.)
    • Experience in an Agile methodology and related frameworks.
  • Troubleshooting and Server Support experience.
  • Knowledge of Backup and Recovery Methodologies.
  • Must be flexible in considering and learning all technology options (tools, methods, programming languages).
  • The ability to communicate effectively and manage multiple conflicting priorities simultaneously.  
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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