Care Coordinator - Bilingual

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Department of Social Work (MSH) - Req Number: 2516636

Job Title: Care Coordinator - Bilingual

Roles & Responsibilities:

New York State has designated the Mount Sinai Health Home Serving Children (MSHH-C) as a Manhattan Health Home serving the 0-21 year old population in the 5 boroughs. The Health Home includes Mount Sinai Beth Israel, Mount Sinai St. Luke’s, Mount Sinai West, Mount Sinai Hospital, Mount Sinai Queens, and their associated ambulatory practices, as well as a growing network of 14 community-based organizations and Volunteer Foster Care Agencies (VFCAs). The Health Home is designed to serve Medicaid/Medicaid Managed Care enrollees who have high-cost, complex chronic conditions, and Severe Emotional Disturbance (SED) that drive a high volume of high cost episodes. The Health Home, a patient-centered program, is a care management service model which aims, through improved care coordination and service integration, to control future health care costs and improve health outcomes for this population. The goal of Health Home care management is to treat the whole patient, including medical care, behavioral health care, and family and community support services. Specifically, the patient population includes (1) those living with HIV; (2) those living with two or more chronic medical conditions including the medically fragile; (3) those living with serious and persistent mental illness including SED; (4) those exposed to trauma and at risk. 

The MSHH-C has expanded these services to include various pediatric practices and populations, e.g. GI, Cancer, Endocrine and Neurology. The Care Coordinator is partnered with a Social Worker(s) and is responsible for coordinating care and providing guidance to at risk patients, developing effective relationships with them and their family caregivers, and working collaboratively with the interdisciplinary care team to improve health outcomes. 



• Bachelor’s degree required, preferably in a health related profession.
• Bilingual (English/Spanish).
• Minimum of 2 years of relevant experience in healthcare or related field is required; experience with children and families is preferred. 
• Ability to learn hospital ambulatory scheduling system, electronic medical record and new applications used for care coordination. 
• Must have excellent oral and written communication skills and ability to foster a supportive environment for patients.
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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