Surgical Scheduling Coordinator II - NYEE Otolaryngology

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:
Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care
  • Responsible for the coordination of all OR surgeries and procedures.
  • Monitors front office workflow and make adjustment to ensure optimum delivery of service.
  • Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
  • Responsible for obtaining patient medical clearance.
  • Resolve patient issues or answer questions regarding policies and procedures.
  • Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
  • Schedules post-op follow up visits with providers.
  • Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
  • Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
  • Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
  • Recording of hospital reservation and pre-admit data in CERNER system.
  • Perform other duties and responsibilities as assigned. 
  • High School Diploma or equivalency; Associate degree preferred
  • Certificate in Medical Technology preferred.
  • Certificate in ICD-9 or CPT coding preferred.
  • Knowledge of IDX and Cerner systems helpful
  • Excellent written and oral communication skills
  • Excellent customer relations
  • Exceptional attention to detail and accuracy
  • 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment.  
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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