Clinical Research Coordinator II, Patient Centered Outcomes Research Institute, Division of Liver Diseases

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

Patient Centered Outcomes Research Institute research coordinator at Mount Sinai aims to improve the treatment of hepatitis C virus (HCV) infection in patients on methadone treatment for substance use disorders. This is a 5-year study that is currently in year 4 of recruitment for a randomized controlled trial evaluating telemedicine compared to standard of care referrals for HCV Treatment.


The Research Coordinator will work closely onsite with opioid substitution therapy staff (medical providers, counselors, nurses) within the Mount Sinai Beth Israel Methadone programs (Brookyln and Manhattan) to recruit eligible participants who are living with HCV infection and provide care coordination and case management services. The research coordinator will be responsible for recruiting, consenting and following all study procedures which includes providing guidance and support to persons living with HCV infection as they navigate the HCV treatment process. A successful research coordinator will build working relationships with patients and clinic staff, be flexible, solve problems, and demonstrate compassion and empathy for a highly stigmatized population. The research coordinator will be expected to assists in protocol submissions (for e.g., Institutional Review Board, Grants and Contracts Office), enter data into the study database in a timely fashion, communicate regularly with team members, participate in regular research meetings at least 1-2 times a week and contribute to write up involving patient anecdotes and cases.


Duties and Responsibilities:

  • Collect and enter data in the study database in a timely manner and contribute to additional data collection as needed
  • Assist in interpreting clinical research data and follow up on any/all missing data reports by the scheduled deadline
  • Coordinate the clinical assessments of the study subjects including but not limited to screening and evaluation of the study subjects
  • Assist with any grant applications, institutional review board/grants and contracts office related documents
  • Ensures accurate and complete compilation of subject data through chart reviews
  • Assists the Principal Investigator and senior research coordinator/case manager in the preparation of new protocol submissions, protocol amendments, and renewals of on going clinical trials
  • Obtain informed consent under supervision of the Principal Investigator, Clinical Research Manager, or Senior Clinical Research Coordinator for studies enrolling vulnerable subjects, and genetic tests
  • Develop effective relationships with patients and their caregivers as well as the medical team to promote interdisciplinary communication, continuity of care, and adherence to patients’ care plans. Provide a central point of contact and escalate concerns appropriately
  • Promote and monitor appointment adherence with appointment reminders and follow-up
  • Administer study-related instruments (surveys, etc) as per the protocol
  • Coordinate scheduling of appointments with hepatologist performing telemedicine and supporting staff
  • Coordinate HCV medication delivery to the methadone programs and obtain appropriate documentation of patient receipt of medications
  • Coordinate with nursing staff on site to ensure that HCV Medications are received and dispensed according to schedule
  • Develop and update site specific standard operation procedure protocols as it relates to the study procedures (delivery of HCV medications, etc.)
  • Independently obtains informed consent
  • Elicit and address fears and concerns of patients concerning HCV and HCV medications
  • Answer patient and staff questions about the PCORI study
  • Work with the specialty pharmacy insurance companies to obtain prior authorization for HCV medications and refer to on-site financial counselor or on-site social worker for additional services as needed
  • Obtain outside medical records as needed if related to the study
  • Follow up on labs ordered for the study and review results to complete evaluation
  • Perform other study-related duties as needed
  • Bachelor of Science in Public Health, Social Work, Biology, Psychology, Education, or an equivalent degree (minimum requirement); Master’s degree preferred
  • 2 years of clinical research
  • Preferred bilingual (English and Spanish)
  • Excellent verbal, written & interpersonal skills
  • Must possess knowledge and experience with personal computers, especially Microsoft Office Suite (Excel, Outlook, Access, Word, PowerPoint) and electronic medical records
  • Strong interpersonal skills
  • Must demonstrate ability to work effectively in a team environment
  • Demonstrate independent judgment
  • Exceptional attention to detail and accuracy
  • Preferred knowledge/experience with HCV and/or drug user health related issues
  • Willingness to take on new tasks as needed
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.


Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans

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