Manager Operations- MSH- Medical Information Dept - CFT Days

Job Description

Strength Through Diversity

Ground breaking science.  Advancing medicine.  Healing made personal. 


Dept Name-     Medical Records             REQ # 2524088


Job Title: Manager Operations


Roles & Responsibilities:

Work collaboratively with Manager to accomplish strategic goals of the Chart Completion area and the Health Info Mgmt Department. Supervise the day to day activities of the Chart Completion staff. Responsible for all facets of the VDI system and activity of the transcription service to assure timely receipt of dictated reports.
1. Under the direction of the Chart Completion Manager participates and assists in all activities/steps within the Suspension Process and Cycle.
2. Supervises and monitors daily workflow of the Chart Completion staff and assignments.
3. Monitors production of dictation service including daily checks of the Chart-print Server, DDSI and rebooting of ChartScript /ChartFax systems.
4. Troubleshoots problems with Hypertype dictation service, SoftMed and related systems. Works with doctors to edit reports and correct identified errors to maintain the integrity of data.
5. Liaison with IT and Coordinator of Computer Systems regarding computer problems of transcription and VDI.
6. Completes document purge in ChartScript based on active document limit.
7. Generates weekly and end of month reports to track delinquency rate, productivity and document production. Performs analytical skills to statistical reports to engage process improvement and efficiency. 
8. Maintains accuracy of timecards for payroll. 
9. Participates and assists in departmental QI activities.
10. Develops and maintains good working relationships with other department personnel, supervisors, etc.
11. Participates in departmental projects and is a team player.
12. Answers the telephone and provides assistance as required.
13. Performs various other related duties as may be deemed necessary or as directed by immediate supervisor/managerial staff member.
14. Maintains department/hospital confidentiality procedures.


High School diploma or equivalent reuiqred.   BA/BS preferred.  1-2 years Medical Records experience and excellent knowledge and navigational skills within a variety of systems and databases. RHIT preferred. 



Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans

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