Associate Nursing Director; Transitions of Care Center

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


Roles & Responsibilities:


The Associate Director is responsible for execution of collaborative practices that exemplify MSHS’ commitment to patient centered care, population health, and clinician and community engagement. This individual works system-wide with health system leaders (ie. Hospital CMOs at each campus), inter-professional teams of clinicians in the acute and post-acute settings, post-acute providers and community services partners to continually improve patient care services and transitions in all settings. The Associate Director aligns work with HSO strategy & objectives; partners with leadership on development of standardized care and works with Directors/Managers in identifying opportunities for improvement of care and processes across each hospital campus. MSHS goals aligned with this role include reduction of avoidable admissions and readmissions, appropriate use of post-acute services and reduction in total cost of care.


·          Provides leadership in achieving strategic objectives related to integrated care and efficiency to support reduction in total cost of care with specific accountability for efforts to reduce avoidable hospitalizations, rehospitalizations and ED visits.

·          In conjunction with Nursing, Medical and Quality Leadership, provides coordination and leadership in execution of new models of care, programmatic activities, clinical interventions and process improvement across each hospital campus.

·          Helps lead and support efforts to reduce avoidable hospitalizations and ED visits by developing and implementing targeted strategies at multiple points of the care continuum

·          Oversees the activities and programs directed at improving the standardization of patient care and outcomes

·          Directs the operations of the Transitions in Care Call Center

·          Other accountabilities include, but are not limited to, leading and managing clinically integrated programs, owning deliverables; leading operational and other process and outcome improvement initiatives across various work streams

·           Facilitates the utilization of performance improvement, quality and research in the change and delivery of clinical care and strategic initiatives

·          Drive change management efforts to increase acceptance of initiatives and technology delivery to ensure success.

·          Direct and mentor team of project coordinator professionals

·          Ensure project management staff is tracking key project milestones and adjusting project plans and/or resources to meet the needs of the stakeholders

·          Selects, hires and trains/orients staff, inclusive of RN Clinical Coordinators, other clinicians and administrative personnel.

·          Develops, monitors and assesses professional and clinical competencies for RN Coordinators in alignment with program goals.

·          Provides technical assistance, resource services, consultation and education. Participates in and conducts process improvement analysis where applicable.

·          Identifies models of best practice in each area under purview. Responsible for extension of the program for new services or areas.

·          Compiles and analyzes of clinical program activity data and makes recommendations for improvement



·          Master’s degree in Nursing, Hospital or Business Administration or related field.

·          Five years clinical experience including progressive management experience

·          Communication and interpersonal skills to work effectively with a wide variety of individuals.

·          Ability to use basic data entry and retrieval systems.

·          Ability to organize information and teach others.

·          Analytic ability to collect and organize information, identifies problems and trends, and formulates and implements corrective plans or programs.

·          Ability to coordinate, prioritized, and allocates resources.

·          Physical stamina, dexterity and mental health necessary to coordinate a broad variety of services and programs for designated patient population on a daily basi


Strength Through Diversity


The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.


We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans



for Live Chat Click Here