CLINICAL PROGRAM MANAGER - Tisch Cancer Institute - Mount Sinai Hospital

Job Description

Strength Through Diversity

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Dept- Tisch 015      REQ #2555050



Job Title: Clinical Program Manager

Job Summary:

The Clinical Program Manager provides clinical support and administrative direction for the Breast Oncology group within the Tisch Cancer Institute’s Clinical Trials Office (TCI CCTO).


In collaboration with the Breast Oncology Director, clinical trials investigators, and TCI CCTO Administration; this candidate is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The Candidate will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program.


The Clinical Program Manager will report into the CCTO’s Executive Director (for research responsibilities) and Ruttenberg Treatment Center’s Nursing Administration (for clinical responsibilities).

What You’ll Do:

Administrative Responsibilities:

Supervises Clinical Research Coordinator positions and other CRNs to ensure protocol compliance, accurate data collection and sample acquisition.

Develops educational programs for the Nursing Staff regarding specific protocols.

Manage clinical trials portfolio and assure timely regulatory start-up of protocols.

Monitor accruals and identify opportunities to grow research program.

Liaison with industry sponsors and CROs.

Liaison with CCTO office (including pre-award, post award and QAP).

Clinical Research Responsibilities:

Responsible for coordinating study enrollment, establishing a database of patients, protocol treatment and follow-up care for patients participating in clinical trials.

Collaborates with primary nursing staff to provide nursing care to patients receiving therapy on a clinical research trial.

Assists the principal investigator in the process of assuring adequate informed consent.

Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol.

Assures that blood sampling and specimen preparation is accomplished per specifications of the protocol; and monitors test results, as appropriate Documents clinical study and therapy in patient’s chart and all other databases as required.

In collaboration with the Nursing Staff, assesses patients on study for complications related to therapy.

Communicates observations/findings to attending physicians and in medical records are required.

Ensures that drug dosing and sample collections times are recorded on study worksheets.

Provides in-service training and serves as a resource to other clinical personnel including physicians, nurses, pharmacists, and other allied health care professionals.

Communicates with referring and affiliated physicians to ensure documentation of clinical findings throughout the clinical trial.

Collaborates with attending physicians to identify and recruit patients eligible for clinical trial.

Establishes and maintains database of prospective patients for clinical trials within CTMS.

Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits.

Establishes mechanisms to ensure complete and accurate data collection and documentation.

Clinical Responsibilities:

The Clinical Program Manager is responsible for assuring compliance with mandated clinical interventions inclusive of core measures within the department and the Medical Center. This individual interfaces directly with MSMC Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, overseeing administrative and daily operations of the core measures and clinical intervention compliance program.

In conjunction with Nursing, Medical and Quality Leadership, coordinates core measures and clinical intervention compliance activities

Assists in development and design of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes.

Assists in establishing and implementing short and long term goals, objectives, policies and operating procedures for core measures programs.

Provides coordination and leadership in the execution of day to day program activities, as appropriate to program objectives and areas of expertise.

Oversees the collection, compilation, and analysis of clinical program activity data.

Provides technical assistance, resource services, consultation and education to clinical departments relative to core measures activities.

What You’ll Bring:


Licensure: New York State License with current registration as a registered professional nurse.

NP with BCLS, ACLS, DEA, OCN or AOCNP or Master’s Degree.

Progressive managerial and clinical job related experience specific to area of responsibilities.

Certification in specialty area preferred.


Progressive managerial and clinical job related experience specific to area of responsibility.

5 years directly related experience, some supervisory preferred.


Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives.

Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.

Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.

Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.

Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.

Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Physical stamina, dexterity and mental health necessary to coordinate a broad variety of services and programs for designated patient population on a daily basis.


Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans

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