Health Systems & Process Improvement Engineer II-Strategic Operations and Implementation

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal. 


Strategic Operations and Implementation- Req #2564818

Health Systems & Process Improvement Engineer II

Roles & Responsibilities:

The Health Systems and Process Improvement Engineer II supports, develops, and executes projects coordinated by the Office of Strategic and Business planning. Reporting to the Director of Health Systems and Process Improvement at The Mount Sinai Health System, HSPI Engineer II provides independent complex analytical and project management support to the system’s hospitals’ staff and leadership. Utilizing a wide range of state of the art process improvement and industrial engineering methodologies including, but not limited to, statistical analysis, simulation and modeling, forecasting, quality control, operations research, human factors, lean/six sigma, facility planning, scheduling, and time/motion studies, this individual assists senior level management in operating more efficiently and effectively. The HSPI Engineer II is also responsible for developing and administering performance improvement training curriculum as part of The Mount Sinai Health System’s continuous improvement culture.

  • Supports the design, management, and execution of performance improvement initiatives through all phases utilizing core industrial engineering principles.
  • May independently lead less complex initiatives as directed by the Office of Strategic and Business Planning.
  • May be responsible for scoping performance improvement initiatives, acquiring stakeholder buy-in and leadership support, and establishing metrics and milestones.
  • Creates and updates project plans, action items, and meeting minutes
    Utilizes expertise in industrial engineering to appropriately identify the correct design and approach for initiatives and complex analytical problems.
  • Coordinates data collection, analysis, and assessment through both physical observations and system reporting.
  • May coordinate activities of Health Systems and Process Improvement team members supporting initiatives.
  • Prepares documents and diagrams to illustrate findings. May present to all levels of staff and leadership.
  • Performs independent complex data analysis to support leadership decision making. Types of data analysis include but are not limited to: process measures and performance metrics, scheduling, labor and productivity, quality measures, patient satisfaction measures, and demographic analysis.
  • Develops effective and trusting working relationships with all levels of staff including but not limited to front line staff, administrators, and physician leaders.
  • May create and administer didactic training curriculum on performance improvement tools. May administer training to all levels of the organization.
  • Provides technical direction and support to all levels of the Health Systems and Process Improvement department in order to expand the technical expertise of the department.
  • May publish or present technical papers on process improvement work to share with industry.
  • Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services.
  • Performs other duties as required
  • Bachelors' degree in industrial engineering, or related field. Masters preferred.
  • Lean certification preferred.
  • 0-2 years’ experience in systems and process improvement operations management or similar field (greater than 2 years preferred).
  • Certification and/or working knowledge of Lean/ Six Sigma methodologies.
  • Microsoft Office - expert proficiency.
  • Proficient in the use of modeling and simulation software (Arena, Simio, Anylogic, etc.)
  • Proficient in the use of statistical software packages (Minitab, SPSS, STATA, etc.)

Strength Through Diversity


The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 


Who We Are


Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 


EOE Minorities/Women/Disabled/Veterans


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