Dental Office Assistant - Dentistry

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 
Roles & Responsibilities:
Provides clinical and administrative support by assisting dentist with procedures and assisting FPA billing manager with scheduling and patient coordination. Develops and implements systems to improve service delivery and daily management of work.
  • Answers phones, schedules appointments and keeps records as necessary.
  • Greets and prepares patients for the dentist’s examination.
  • Provides set-up of examination room and instruments in preparation for procedures using proper sterilization techniques established by infection control policies.
  • Performs chair-side duties and four handed dentistry.
  • Operates X-ray machines and develops X-rays.
  • Mixes compounds for cleaning or filling teeth.
  • Assists in coordinating patients between the Department of Dentistry and the Division of Oral Surgery, including, but not limited to; confirming appointments, confirming surgeries, ensuring that all paperwork is completed and scanned into Dentrix.
  • Inventories, orders or re-stocks departmental supplies.
  • Communicate with appropriate staff regarding patient’s arrival, and ensure that patient’s record is available for the dentist.
  • Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
  • May initiate reminder phones calls for next day appointments.
  • Performs other duties as required.
Requirements:
  • High School graduate/GED. 
  • Excellent oral communication skills
  • Excellent customer service skills
  • Flexibility regarding assignments and ability to manage multiple reporting lines
  • Strong work ethic and flexibility in schedule
  • Personal qualities such as the ability to work independently yet ask focused questions when needing direction and clarification
  • Ability to work as part of a team 
  • 1 year related experience preferred
 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
 
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans

 

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