Program Assistant - QCCP

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


Position Title:                Program Assistant - QCCP




Provides administrative and data entry support to the executive team and full time employees of the QCCP Health Home.



Essential Functions:

1. Provide administrative support including oversight of scheduling of MCO, State and Providers meetings.

2.  Completion of committee and meeting minutes.


3.   Maintaining an updated provider network directory including a monthly check in with all with all partners and DSP to confirm contacts are up to date.


4.  Obtains necessary updated contracts and DEAA’s as required and maintains a log of contracts received.


5.  Responsible for data sharing and distribution of supplemental data to CMA’s, distributing daily call Center reports including confirming 24 hour action was conducted by CMA, and  acts as point of contact for care plan sharing.


6. Responsible for clearing adult home clients, distributing adult home documents and negotiation of adult home transfers.


7. Acts as the single point of contact for all community referrals, clears and assigns referrals based on loyalty.


8. Scrubs loyalty reports to assure clients are loyalty matched to the correct partners.


9.  Provides data management support for MAPP implementation and oversees file transfers based on NYS requirements.


10. Assists the Manager of Operations providing any reporting or member lookup support when clearing large lists or managing errors.


11.  Provide office support in answering phones, sending faxes, photocopying, typing and filing.


12.  Performs other related duties, as assigned.


Certificate/License required:

  • Associates Degree or High School Diploma and relevant experience




  • Must be computer proficient, with experience in Word and Excel and have data entry and management skills
  • Good communication skills
  • Demonstrated ability to organize and prioritize is necessary
  • Experience with EMR system is preferred
  • Interest in and conviction of purpose for all programs in the Agency
  • Respect for the rights of individuals to make their own decisions about their medical care.
  • Ability to communicate easily and display a cordial manner toward individuals from a variety of socio-economic, cultural and religious background.
  • Excellent interpersonal skills




1.      Ability to stand, walk or sit for an extended period of time.

2.      Ability to hear within normal range

3.      Ability to see within normal range

4.      Strong verbal and written communications skills

5.      Ability to deal with agitated clients

6.      Extended periods of time at a computer

7.      Noise level is moderate

8.      Possible exposure to clients with infectious diseases

9.      Exposure to contagious specimens.


The physical requirements described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made, whenever possible, to enable individuals with disabilities to perform the essential functions.

Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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