Volunteer Coordinator

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Department of Social Services (MSH) -  Req Number: 2621574

Job Title: Volunteer Coordinator

Roles & Responsibilities:

The Mount Sinai Hospital’s Department of Volunteer Services (DVS) works with more than 1,000 volunteers to provide support to The Mount Sinai Hospital and the surrounding community. With a wide range of placements—from inpatient and ambulatory areas to offices and laboratories— the Department of Volunteer Services is vital to executing Mount Sinai’s mission of excellence in three key domains: research, patient care, and administrative support. 

The Volunteer Coordinator
Recruits, interviews, evaluates, schedules, trains and supervises volunteers
Assigns volunteers in patient care, research and administrative areas for the hospital and medical school
Maintains ongoing relationships with onsite volunteer supervisors
Develops and evaluates ongoing DVS programming; creates new volunteer programming to align with hospital and medical school needs
Works seamlessly with DVS electronic database in onboarding and managing volunteers; accesses same system to manage and respond to staff requests for volunteers 
Represents DVS in internal and community-based outreach and relationship-building efforts; maintains effective working relationships with key stakeholders from patient care, administration, and research areas
Creates and manages volunteer activity databases to evaluate programmatic outcomes and impact
Uses keen assessment skills to evaluate an applicant’s suitability for a prospective assignment; reviews placement satisfaction and troubleshoots issues as they arise
Contributes to development and maintenance of volunteer role guidelines and policies and procedures applicable to the volunteer process
Actively contributes to weekly departmental staff meetings and promotes teamwork and collaboration 
Generates and maintains statistics on the number of volunteers deployed, their allocation and impact
Adheres to hospital and medical school best practices and upholds organizational values
Demonstrates knowledge of and commitment to volunteerism 
Performs other job-related duties as needed




Bachelor’s degree; Masters in related field preferred.
Exceptional collaborative, organizational and interpersonal skills.
Excellent verbal and written communication skills.
Proficient in computer systems.
Experience working within a health care or social services setting preferred. 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. 

EOE Minorities/Women/Disabled/Veterans


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