Administrative Manager, Express Care, Emergency Medicine

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.


The Administrative Manager (Practice Manager, Express Care) will be responsible for developing and implementing the mission and strategic vision for the Express Care. You will oversee the administrative, operational and financial activities. This role will ensure the successful coordination and delivery of day-to-day operations including staffing and administration of policies and procedures.

Roles & Responsibilities:
  • Establishes major schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental goals and objectives
  • Administers departmental contracts and grants in accordance with MSMC policies and sponsors’ requirements regarding the maintenance of records, reports, controls and conditions governing expenditure of funds
  • Recommends changes in operational policies and procedures to ensure compliance with the organization’s guidelines. Ensures activities are in compliance with federal, state and local regulations and/or guidelines
  • Assists in the determination of fiscal requirements and prepare budgetary recommendations; monitors, verifies and reconciles expenditure of budgeted funds
  • Ensures the adherence to budget parameters
  • Maintains liaison with all levels of administration, faculty and/or outside organizations to coordinate operational activities, to accomplish directives and to facilitate the resolution of problems
  • Prepares operational and financial reports and analyses. Setting forth progress, adverse trends and appropriate recommendations or conclusions
  • May serve as the department’s liaison with administrative and professional staff regarding MSMC policies and procedures, personnel administration, grant administration and budgetary preparation and control
  • Interprets and administers personnel policies such as hiring, performance appraisals, training, disciplining and salary recommendations. Ensures compliance with federal, state and local regulations regarding equal pay and equal employment
  • Assists in the planning of short and long-range goals for the department, unit or division. Prepares and evaluates proposals to implement new programs and expand existing ones
  • Assists in the implementation of quality assurance programs and monitoring activities to meet standards and regulations of accrediting agencies such as JCAHO, CARF and New York State and City Department of Health.
  • Performs other related duties
  • Education: Bachelor’s degree in business related field. Advanced training in Ambulatory Medical Office, administrative outpatient center
  • Experience: A minimum of 4 years Medical Practice (or related medical office) leadership experience with a competency in applying general personnel practices, accounting and budgeting principles and coordination of one or more major administrative functions
  • Experience monitoring and analyzing key performance indicators; maintaining an inventory control system; managing the facility software issues, and implementing safety and security procedures
  • Noted experience prioritizing and designating assignments and responsibilities to staff to ensure productivity of the area
  • Healthcare electronic medical records experience that includes Epic, Cerner, Eagle, Slim CD or iPad registration
  • Direct staff management experience that includes union staff where you have hired, trained personnel and implemented disciplinary action plans (as needed).
  • Familiarity with billing and enrollment of insurance plans best practice
  • Understanding of overall patient flow in a medical office setting
  • Bilingual fluency in Spanish, preferred  
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.


We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 


Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. 


EOE Minorities/Women/Disabled/Veterans



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