Program Coordinator (Visiting Doctors)

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Department of Social Services (MSH) -  Req Number: 2645410

Job Title: Program Coordinator (Visiting Doctors)


Roles & Responsibilities: 

The Mount Sinai Visiting Doctors (MSVD) Program provides home based primary care services to homebound persons in Manhattan via the use of physician and nurse practitioner home visits. Program staff works closely with home health and community-based social service agencies, as well as hospital staff, to provide comprehensive services to the patients they serve. Social workers are part of the interdisciplinary team and provide complex case management with the frail elderly, including psychosocial services, and palliative and end of life care through telephonic interventions and house calls

The role of the Program Coordinator is to provide leadership and supervision to a group of social workers that are employed in the Visiting Doctors Program. The Program Coordinator is responsible for patient and staff data management that informs complex care coordination. In this role, the Program Coordinator will also provide direct services to patients (approximately 40-50% of the role).

LOCATION: The position is based at 1770 Madison Ave (at 116th Street), Manhattan.

• Provide professional and administrative leadership for social workers responsible for providing complex care coordination services to high risk patients with diverse insurances.
• Participate in program and policy development and monitoring and continuous quality improvement.
• Participate in the development and implementation of ongoing staff educational programs.
• Represent MSVD at multiple meetings and develop and maintain effective working relationships with a range of Health System departments and physician and administrative leaders.


• Ability to provide exceptional clinical and administrative supervision and leadership for social workers in highly regulated, outcomes driven enterprise. 
• Leadership experience in innovative programs with complex operational and regulatory requirements preferred.
• Exceptional skills in engaging and assessing patients and families and in coordinating of resources within families and hospital and community networks for effective management of patient care.
• Exceptional assessment, organizational, collaborative, communication and presentation skills.
• Experience with and interest in working with a primarily frail, elderly population.
• Excellent interdisciplinary skills to work with MSVD team to assist patients in maintaining or meeting their health goals. 
• Experience with home visits preferred.
• Interest in patient care and coordination at the end of life. 
• Strong computer literacy: knowledge of Microsoft Office applications, electronic medical record documentation and reporting and ability to learn additional technology systems.
• Hospital experience and experience with care coordination for a high-need Medicare (Fee for Service), Medicaid (Fee for Service and Managed) and the Medicare/Medicaid population preferred.
• Ability to analyze complex data related to patients and staff and develop ideas for implementing programmatic change.
• Experience supervising MSWs and/or social work interns providing complex psychosocial services preferred.


Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. 

EOE Minorities/Women/Disabled/Veterans


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